IT Systems Administrator (Atlassian)

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SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

IT SYSTEMS ADMINISTRATOR

SpaceX is looking for an Atlassian IT Systems Administrator to participate in driving the adoption, maintenance, and expansion of Atlassian tools at SpaceX. We are heavy users of Jira, Confluence, Bitbucket, Bamboo, and OpsGenie. Candidates should have experience in administering complex environments, migrating systems from other tools to the Atlassian product suite, and a building high-quality system in support of business operations. You'll have the opportunity to use your skills to build systems that will support rocket and spacecraft development and human spaceflight! The person in this position should have strong overall technical skills, excellent customer service skills, and superior organizational and prioritization management skills. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment.

RESPONSIBILITES:

• Design and support custom Jira workflows, fields, dashboards, and reports
• Work closely with IT systems and database teams to assure administration of the Linux servers and MS-SQL environments supporting the Atlassian tools
• Support Jira software, Jira service management, and Confluence administration including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes
• Establish and promote best practices for the usage of Atlassian tools
• Serve as one of the subject matter experts as well as develop, test and deploy upgrades for Jira, Jira service management, and Confluence, Bitbucket, Bamboo, and OpsGenie
• Meet with stakeholders to perform requirements gathering, business process workflows, and process improvements for new and existing projects and configuration
• Create and maintain detail technical and user facing documentation
• Help guide and maintain the organization of data in Atlassian tools
• Support and resolve issues with Atlassian Suite

BASIC QUALIFICATIONS:

• Bachelor's or advanced degree in computer science, engineering, IT, information systems, math, physics, or other technical discipline with 2+ years of systems administration experience; OR 5+ years of systems administration experience without a degree
• 2+ years of experience with Jira software, Jira service management, and Confluence (on prem or cloud)
• Scripting experience with Groovy, Python, or Java

PREFERRED QUALIFICATIONS:

• Experience with Jira, Confluence, Bitbucket, Bamboo, and OpsGenie administration experience
• Excellent understanding of Jira workflows, schemes, and existing plugins in the Atlassian marketplace
• Experience customizing and working with Jira via scripting languages or system customizations
• Familiarity with database and MS-SQL administration, and demonstrated competency in writing SQL queries
• Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities
• Excellent communications skills with the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations

COMPENSATION AND BENEFITS:

Pay Range: IT Systems Administrator: $85,000.00-$115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ADDITIONAL REQUIREMENTS:

• Willing to work extended hours or weekends as necessary

ITAR REQUIREMENTS:

• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at View phone number on us.fitly.work.