Customer Engineer III, Outcome, Startups, Google Cloud

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: Health, dental, vision, life, disability insurance Retirement Benefits: 401(k) with company match Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Austin, TX, USA; Cambridge, MA, USA; Chicago, IL, USA; Addison, TX, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA . Minimum qualifications Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience developing AI/GenAI solutions utilizing AI tools, or designing multi-agent workflows or RAG systems. Experience engaging with or presenting to technical stakeholders or executive leaders. Preferred qualifications Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security. Experience with Google Cloud products and differentiation from competition. Experience working with product and capacity teams to resolve technical and capacity blockers. Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment. Experience deploying resources via Terraform or similar tools to automate the setup of agents, functions, or networking. About the Job The Google Cloud Platform team helps customers transform and build what’s next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing revenue ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full‑time position is $153,000–$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Develop and orchestrate a structured deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new workloads within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr Google