Telephone Receptionist

Telephone Receptionist/Office AssistantSKH Family Law & Estate Planning is a family law firm that has been providing clients with creative solutions for difficult times since 1986. Our dedicated team focuses on providing clients exceptional legal services and outstanding customer service.Our Portland, Oregon office seeks a dedicated telephone receptionist/office assistant to join our team. This team member is integral to the smooth operation of our law firm and ensures the efficient day-to-day operations of our office. This is an entry-level position.Our team of telephone receptionists answer calls for all (6) of our offices: Portland, Astoria, Bend, Eugene, Medford, and Vancouver, WA. As a telephone operator, you will be the voice and ears of our company. You will answer, direct (transfer), and keep record of ALL incoming calls. When needed, our operators take and send detailed messages.Since our telephone receptionists are the first point of contact for people calling our firm, it is imperative that you have the following skill set and characteristics:Ability to speak and project clearly and distinctly, with a friendly confident toneAbility to use listening skills to put callers at ease and obtain accurate and complete informationAbility to stay calm, cool, and collected -- with a good sense of humorAbility to multi-task and handle multiple phone calls at one timeAbility to think outside the box and to anticipate the needs of callers and/or co-workersA professional and helpful demeanorOutstanding verbal and written communication skillsExperience in a fast paced and deadline-driven setting (previous operator experience and customer service experience highly preferred)Our ideal candidate would have the following skill sets:Excellent oral and written communicationNatural talent for staying organized and productive in a dynamic, deadline-driven environmentSuperior attention to detailAbility to anticipate what is needed and be proactiveEnthusiastic about teamworkAbility to adapt and act quickly while remaining professionalProfessional attire and demeanorAbility to maintain the highest levels of confidentiality with client and firm informationValid driver's license and clean driving recordAbility to lift up to 50 poundsKey working factors to consider:Your primary base of work is from the Portland office.Our firm operates with urgency, candor, and resilience to appropriately work through high pressure situations with grace and ease.We leave nothing to chance and have processes in place to guide you.People who work well with us enjoy our focus on all the details with a professional, caring style.Hours:Monday – Friday 8:00 AM - 5:00 PMBenefits:Medical, dental, disability, and life insurance401(k) retirement planReception and client intake servicesFree parking available on-siteTechnical and social media support staffComplimentary lunches on-site dailyIf you find after reading this, checking out our website, and considering your strengths/interests, you'd like the role; contact us.Please email your resume, a cover letter, and three references to View email address on click.appcast.io are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including State and Federal protected classes.Job Type: Full-timePay: $3,000.00 per monthBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offRetirement planVision insuranceAbility to Commute:Portland, OR 97201 (Required)Ability to Relocate:Portland, OR 97201: Relocate before starting work (Required)Work Location: In person