Automotive Service Advisor / Manager

Service Advisor/Manager

We are looking for a Service Advisor/Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Automotive Technician background and ASE Certifications a plus. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing shop operations, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations
• Manage the work flow of vehicle repairs, paperwork, including, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required
• Valid state-issued driver's license
• At least two years of experience as an automotive service manager or service advisor is required. Experience as an automotive technician is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $65,000.00 - $95,000.00 per year