Quality Specialist

Quality Specialist II

Location: Mequon, WI
Company: Kleen Test Products (KTP)

About the Role:

Kleen Test Products (KTP) is seeking a Quality Specialist II to support quality assurance activities across our manufacturing operations. This role plays a key part in ensuring regulatory compliance, product integrity, and continuous improvement across laboratory, warehousing, compounding, and filling environments. You will work closely with cross‑functional teams to identify quality risks, drive corrective actions, support audits, and promote best practices that protect our customers, employees, and brand.

Key Responsibilities

• Supervisor and direct daily activities across various Quality Department functions
• Perform quality and compliance audits across production, laboratory, warehousing, compounding, and filling operations

• Partner with department leaders to review audit findings, recommend improvements, and track corrective actions to closure
• Establish, document, and maintain quality policies, procedures, SOPs, work instructions, and forms
• Train and educate employees on quality processes, documentation practices, sanitation, and housekeeping standards
• Review and approve Batch Production Records (BPRs) and Master Production Records (MPRs) to ensure compliance
• Support change management initiatives, trials, and Engineering/Manufacturing Orders (EMOs)
• Investigate quality issues, deviations, and customer complaints; support root cause analysis and CAPA development
• Serve as a site-level quality resource during quality-related events or escalations
• Manage rework activities and maintain controlled retain rooms
• Prepare customer scorecards and assist with sample and finished goods shipments
• Create visual job aids and tools to support production teams
• Contribute to special quality projects and continuous improvement initiatives
• Perform other duties as assigned by Quality leadership

• Associate's Degree with a strong emphasis in natural science or related scientific field
• 2–4 years of experience in a manufacturing, laboratory, or production environment (large-scale/compounding experience preferred)
• Experience conducting audits and working with regulatory and quality standards
• Strong knowledge of quality systems, documentation practices, and root cause analysis
• Excellent written and verbal communication skills with the ability to present clearly to all levels of the organization
• Strong project management and organizational skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint), Outlook, Google Suite, and related systems

Culture

• Safety is KTP's top priority - everyone should go home in the same condition they came to work
• KTP builds collaborative relationships that strengthen the overall work environment
• Opportunity for growth, development and advancement within each department, or across departments
• Fast-paced environment, constantly changing, and the days go by quickly!

Benefits

• Comprehensive medical insurance plan and prescription drug coverage
• Comprehensive dental insurance plan
• FREE Basic Life and AD&D Insurance (company-funded & voluntary options)
• Short and Long Term Disability coverage (FREE company-funded coverage & voluntary options)
• Voluntary Life & Disability Program Eligibility
• Optional Flexible Spending Accounts (medical & dependent care)
• Prescription safety glasses cost-sharing program
• FREE financial wellness counseling and tools
• Time off for preventive care doctor appointments
• 401(k) retirement plan with employer match
• Employee Assistance Program (FREE to employees and your families)
• Paid vacation time (earn more as your seniority grows!)
• Company-paid holidays
• Nicotine-cessation aid reimbursement
• Continuing education opportunities/ Tuition Reimbursement program
• Onsite annual Health Risk Assessments
• Fitness membership discounts
• Community involvement & volunteer opportunities
• AT&T and Verizon wireless discounts

More info at -