Admissions Specialist

Admissions Specialist

Location: Hannibal, MO

Are you a passionate and dedicated professional looking to make a positive impact in the lives of individuals in need? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Clarity Healthcare as an Admissions Specialist!

As an Admissions Specialist, you'll be responsible for maintaining professional relationships with referral sources, clients, and coworkers, ensuring program census is maintained, facilitating screenings, and offering administrative support. Our ideal candidate is detail-oriented, has excellent communication skills, and is adept at creating a welcoming atmosphere.

Position Perks & Benefits:

• 29 Days of PTO
• Competitive Pay
• Eligibility for HRSA Loan Repayment *eligibility requirements
• Employee benefits package - health, dental, vision, retirement, life, & more
• Competitive 403(b) Retirement Savings Plan up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program

Key Responsibilities:

• Referral Management: Respond to new referrals and document them using the appropriate method. Maintain a waiting list according to CARF and DMH standards.
• Relationship Building: Maintain positive and professional relationships with referral sources, clients, and coworkers, adhering to the Code of Ethics and agency policies.
• Census Maintenance: Ensure program census is maintained according to the service model, applicable to medically monitored inpatient detoxification, residential, and outpatient clients/patients.
• Charting Compliance: Correct any file or charting technical deficiencies within the appropriate time frame.
• Screening Facilitation: Facilitate client screening over the phone or face-to-face, ensuring thorough and accurate information gathering.
• Administrative Support: Offer administrative support to clinical staff, including the completion of letters and forms such as SATOP forms.
• Admissions Processing: Complete admissions in the EMR and any other applicable databases, ensuring all necessary information, including face sheets, release of information, residency, and financial information, is accurately entered.
• Insurance Coordination: Coordinate with Care Managers to ensure accurate insurance information for clients is obtained and documented.
• Data Entry: Enter data into the computer database within the appropriate timeframes, ensuring accuracy and compliance.
• Billing Coordination: Coordinate with the billing department to ensure all admissions, transfers, and discharges are completed within designated timeframes and successfully batched to the payer.
• Customer Service: Exhibit exceptional customer service skills, creating a welcoming environment for new clients and patients.
• Documentation Support: Assist in filing, conducting quantitative chart reviews, and compiling chart information as needed.
• Additional Duties: Perform other duties as assigned by Leadership.

Education and/or Experience Qualifications:

• High School Diploma or General Equivalency Diploma.

Additional Qualifications:

• Excellent verbal and written communication skills.
• Adept at establishing rapport and creating a welcoming atmosphere.
• Ability to prioritize tasks/duties and manage multiple tasks while meeting deadlines.
• Basic computer skills in Word & Excel.
• Knowledge of confidentiality laws related to treating mental health and substance use disorders.
• Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
• Attentive to detail.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.