Customer Support Clerk

Customer Support Clerk

Now hiring: Customer Support Clerk Location: Carlsbad, CA Pay Rate: $21.00 $22.00 per hour Shift: 7:00 AM-4:00 PM | Monday-Friday Your Next Chapter Starts With "Hello." You bring the heart; we'll bring the job. As a Customer Support Clerk, you'll support people, solve problems, and grow your career.

Requirements

• High school diploma or equivalent required.
• Minimum of 1 year of data entry, administrative support, or related experience preferred.
• Previous experience in a customer service environment preferred; medical device industry experience is a plus.
• Proficiency with data entry systems and Google Workspace applications, including Sheets and Docs.
• Typing speed of 30+ WPM with strong accuracy.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize workload effectively.
• Strong written and verbal communication skills.
• Customer-focused mindset with a professional and positive attitude.
• Ability to work independently as well as collaboratively within a team.
• Commitment to maintaining confidentiality and handling sensitive information responsibly.
• Ability to sit for extended periods and occasionally lift to 25 pounds.
• Comfortable working in an indoor office and light industrial environment with moderate noise levels.

Job Duties

• Accurately enter customer information, orders, and service requests into company databases and systems.
• Maintain, update, and organize customer records to ensure data accuracy and completeness.
• Verify entered data, identify discrepancies, and make corrections as needed.
• Conduct routine audits to ensure data integrity and compliance with company standards.
• Support customer service operations by providing accurate information and documentation.
• Organize, file, and maintain records in an efficient and accessible manner.
• Handle sensitive customer information with confidentiality and in accordance with data protection policies.
• Collaborate with customer service team members to ensure timely and accurate processing of customer information.
• Prioritize multiple assignments while meeting deadlines in a fast-paced environment.
• Perform additional administrative and customer support duties as assigned.

Benefits

• Steady pay you can count on
• Benefits (Medical, Dental, Vision+ Life Insurance)
• Optional 401(k)because planning ahead is smart
• A team that's got your back (and your future)

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.