Product Manager - Toronto, ON (5 days on-site)

Title: Product Manager

Location: Toronto, ON (5 days on-site)

Duration:6+ Months

Description:

Key Responsibilities

1. Product Strategy & Roadmap

   Define and maintain the product vision, objectives, and roadmap.

   Align product priorities with business goals, strategic objectives, and enterprise direction.

   Identify opportunities for innovation, modernization, and process improvement.

   Develop business cases, value propositions, and product investment recommendations.

   Establish product success measures, KPIs, and outcome-based performance metrics.

2. Stakeholder & Business Relationship Management

   Engage business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.

   Lead product discovery activities, workshops, and stakeholder consultations.

   Build consensus among diverse stakeholder groups and manage competing priorities.

   Communicate product status, roadmap updates, risks, decisions, and outcomes.

   Manage stakeholder expectations throughout the product lifecycle.

3. Product Delivery & Agile Leadership

   Own and prioritize the product backlog based on business value and strategic objectives.

   Translate business requirements into user stories, acceptance criteria, and product features.

   Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.

   Support quality assurance, user acceptance testing, and release readiness activities.

   Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.

4. Technology Leadership & Continuous Improvement

   Collaborate with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.

   Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.

   Monitor product performance, customer feedback, and operational metrics.

   Drive continuous product enhancements and long-term product evolution.

   Support technology modernization initiatives leveraging cloud and enterprise platforms.

5. Governance, Risk & Compliance

   Lead the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.

   Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.

   Ensure compliance with security, privacy, accessibility, and regulatory requirements.

   Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.

   Participate in governance, investment planning, architecture review, and portfolio management processes.

   Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Required Qualifications

Experience

• Minimum 5 years of experience in Product Management, Product Ownership, Business Analysis, or related IT leadership roles.

• Demonstrated experience leading enterprise-scale digital products from strategy through delivery and ongoing operations.

• Experience working within Agile, Scrum, and Lean product delivery environments.

• Proven experience managing complex stakeholder environments and influencing executive decision-making.

• Experience conducting product discovery, requirements elicitation, and roadmap development.

• Technical Knowledge

• Strong understanding of enterprise architecture principles, cloud technologies, APIs, integration patterns, and application modernization.

• Experience with Microsoft technologies including:

• Dynamics 365

• Power Platform

• Azure

• Dataverse

• Experience overseeing or participating in PIA, TRA, and related risk and compliance activities.

• Strong understanding of product lifecycle management and digital service delivery.

Communication & Leadership

• Exceptional written and verbal communication skills.

• Proven facilitation, negotiation, stakeholder engagement, and conflict resolution skills.

• Ability to present complex concepts to executives, business stakeholders, and technical audiences.

• Demonstrated ability to produce high-quality documentation, presentations, and executive briefings.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.

• Experience delivering products using Microsoft Dynamics 365 and Power Platform.

• Experience supporting large-scale digital transformation and modernization initiatives.

• Experience within Ontario Public Service (OPS) or broader public sector environments.

Skills:

Experience and Skill Set Requirements

Core Skills & Experience

• Minimum 5 years of Product Management experience.

• Experience leading enterprise-scale products from strategy through delivery.

• Strong product roadmap, vision, and discovery capabilities.

• Demonstrated backlog management, prioritization, and release planning experience.

• Proven track record aligning technology investments with business outcomes.

• Experience working with Agile, Scrum, and cross-functional delivery teams.

• Ability to influence stakeholders and manage competing priorities.

Technical Skills & Experience

• Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.

• Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.

• Experience supporting solution modernization initiatives.

• Experience leading or coordinating PIA, TRA, and technology risk management activities.

• Ability to evaluate solution options from business, technical, and operational perspectives.

Communication & Documentation Skills

• Exceptional stakeholder engagement and relationship management skills.

• Strong facilitation and workshop leadership abilities.

• Excellent written communication and documentation skills.

• Ability to prepare executive presentations, business cases, roadmaps, and status reports.

• Strong negotiation, conflict-management, and consensus-building skills.

Public Sector Experience

• Experience with OPS project, architecture, and governance processes.

• Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.

• Experience working in government or broader public sector organizations.

Must Have:

• 5+ years of product management experience in IT or digital services

• Knowledge of enterprise architecture, cloud services, APIs, and integration patterns.

• Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.

• Exceptional stakeholder engagement and relationship management skills.

• Experience with OPS IT project and architectural governance

• Proven experience leading large-scale digital or IT transformation projects of delivering user-centric products in complex environments

• Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams

• Ability to translate business needs into clear, actionable requirements and user stories

• Ability to define and communicate a clear product vision and strategy conducting discovery work

Nice to have:

• Knowledge of OPS Digital Standards, privacy requirements, and cybersecurity practices.