Desk side Engineer
Exaways Corporation
- Troubleshoot LAN /Connectivity issues with local Laptop/Desktop
- Windows Client-Side Build issue troubleshooting and liaising with SOE (Imaging) engineer
- Assist user with local desktop issues
- Assist user with Printer mapping
- Provide offices, stock space, protected area, and technical rooms within client facility when requested and agreed.
- Provide Security and Physical Access instructions related to the client locations
- Comply with agreed Security and Physical Access instructions provided by the client.
- Always conduct themselves in a business-like and professional manner .
- Be familiar with local client HR practices (such as dress codes) and observe as appropriate.
- Adhere to client policies including to its data privacy, and computing policy and non-disclosure policies.
- Complete On-Site induction process provided by client.
- Coordinate with 3rd Party Providers (e.g. Hardware maintenance Contractor, network connected printer or multifunction printer Contractor, Telco contractor) to perform On-site work where required
- Provide oversight and guidance for Desktop Client issue and locally installed Apps where required excluding business applications
- Coordinate with Third Party Vendors for service to Assets includes:
- Scheduling service call(s) Arranging/ providing location access (including outside business hours)
Vacancy posted 1 day ago
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