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Head of Customer Experience & Service Excellence

$96k - $120k

Black Caucus of the American Library Association

The Tulsa City-County Library is seeking a Director of Customer Experience to enhance service delivery across its 24 public locations in Tulsa, Oklahoma. This pivotal role involves leading a team focused on exceptional customer experiences while ensuring operational excellence throughout the library system. Candidates should possess strong leadership skills and a deep commitment to community engagement and responsiveness. The position offers a competitive salary range of $96,000 to $120,000 and a comprehensive benefits package. #J-18808-Ljbffr Black Caucus of the American Library Association

Vacancy posted 18 hours ago
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