Customer Service Representative

Benefits 401(k) matching Health insurance Paid time off Core Values Integrity Diligent Friendly Fun Solution Oriented Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. Char-Dell Co. DBA Fastsigns (Fastsigns of Blaine) is looking for a team member that shares our core values. Role Overview As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. A strong attention to detail and a healthy appreciation for technology are also extremely helpful to our CSRs. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, help administer and run our CRM software and be intimately involved in the success of the FASTSIGNS Center. This role also has great potential for growing your income should you decide you want to transition to a commission based role! We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At Fastsigns of Blaine, we support business and community success by creating compelling visual communications with a passion for a superior customer experience. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. #J-18808-Ljbffr