Ramp Service Agent

Ramp Service Agent Full Time

Join our American Airlines family and travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area. The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.63 per hour.

These are the essential functions of the job:

• Move baggage and cargo of various weights to and from aircraft
• Drive and operate belt loaders
• Service aircraft at gates with ground power and air conditioning
• Tow and pushback aircraft from gates
• Service aircraft lavatories and water ports
• Clean interior of aircraft when needed
• Position beverage and luggage carts around the ramp area
• Works outdoors in various weather conditions
• Work shifts that include irregular and/or extended hours, weekends and holidays

General:

• Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays
• Complete job-relevant trainings
• Adhere to government regulations (e.g., DOT, FAA, TSA)
• Adhere to company policies, procedures, and performance standards
• Perform all functions in accordance with safety procedures and policies
• Wear uniforms as required by company policy
• Wear all personal protective equipment (PPE) in accordance with rules and regulations
• Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes
• De-ice aircraft by directing a chemical/water stream at aircraft surfaces
• Perform catering service

All you'll need for success:

• High school diploma or GED or international equivalent
• Must be 18 years of age or older
• Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
• Must have knowledge of and ability to use basic computer skills
• People-oriented and highly motivated, with a positive and cooperative attitude
• Good communication skills
• Applicable valid driver's license as required by local authorities
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
• Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
• Ability to obtain jet bridge certification
• Must have the ability to pass the US Postal Service background check

What you'll get:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: Access to health, dental, prescription, and vision benefits on day one
• Wellness Programs: Tools, resources, and support to help you be the best version of yourself
• 401(k) Program: Available upon hire with employer contributions after one year
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.