Commercial Kitchen & HVAC/R Field Service Specialist

Job Description

Job Description

Keep Restaurants Running — One Critical Fix at a Time

Join Colliers and support Chick-fil-A restaurants through a best-in-class service network. You’ll work independently in the field, backed by expert technical resources, OEM training, and a responsive operations team that equips you to succeed.

A day in this role

Morning starts with a prioritized route in your local market. You arrive onsite, connect with the Operator, and consult the Chick-fil-A Technical Assistance Team as needed. You isolate an issue on a Garland Grill, source the right part after speaking with the manufacturer, and complete the repair. After accurately documenting the work order and updating your truck stock, you head to the next service request — a refrigeration sealed system check on a Traulsen unit — before finishing the day with preventative maintenance on HVAC rooftop equipment.

What you’ll handle

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
• Service hot-side cooking equipment, refrigeration systems (including sealed systems), specialty foodservice equipment, and base-building HVAC systems
• Meet response times within established service level agreements and support on-call emergencies during non-standard hours
• Work with manufacturers for diagnostic support and parts identification; install ordered parts accurately and professionally
• Consult with the Chick-fil-A Technical Assistance Team while onsite
• Complete timely documentation: work orders, time reporting, receipts, and truck stock inventory
• Maintain an organized service vehicle, tools, and parts inventory; uphold productivity standards and safe work practices
• Engage with equipment partners, suppliers, and vendors; participate in continuous OEM training and certification

Equipment you may service

Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill.

What you bring

• Technical trade school training and/or relevant hands-on experience; 5+ years related trade experience (or equivalent)
• Training/experience in one or more: sealed refrigeration/HVAC systems, electrical systems, mechanical systems, process controls, hot-side equipment and/or mechanical power transmission
• Experience servicing kitchen equipment, facilities, or construction systems
• EPA Universal Certification
• Valid state driver’s license, proof of insurance, and a safe driving record (MVR required); able to safely operate company vehicles
• Strong mechanical aptitude; ability to read diagrams and schematics
• Proficiency in Microsoft Word, Excel, and mobile service applications
• Excellent written and verbal communication; self-starter who works independently with a positive, service-oriented attitude

Travel

• 100% travel within a defined local market
• Limited overnight travel, primarily for onboarding and training

Physical demands

• Work extended periods during emergency or priority situations (including overtime)
• Lift, carry, push, or pull up to 50 pounds
• Climb ladders and stairs up to two stories (with ladder safety training)
• Frequent bending, twisting, kneeling, crouching, and crawling; extended standing and walking on even/uneven surfaces
• Frequent use of arms, wrists, and hands to operate tools and machinery
• Work indoors and outdoors in varying weather

Tools and tech

• HVAC Systems
• Refrigeration/Cooling Systems

Benefits

Competitive compensation and benefits, including a full range of health care options, paid time off, and a 401(k).

How to apply

Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Compliance and notices

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact View email address on us.fitly.work for assistance.