Cannabis Retail Sales Associate - Dockside

Job Description

Job Description

Currently Hiring a full-time retail Sales Associate for our SODO, Ballard, and Green Lake stores.
All shifts require evening and weekend availability for consideration. 

Pay: $21.30/hour + tips

Welcome to Dockside!  You might know us by one of our three retail cannabis stores located throughout Seattle.  We are an industry-leading Washington state-licensed (I502) retailer specializing in quality medical and recreational cannabis products and accessories. Our roots in Washington cannabis run deep. We are proud to say we opened one of the first medical dispensaries in the state and were the very first to be certified as a reliable source for quality cannabis products under the Patient Focused Certification Program. 

Since the beginning, we've existed to be a trusted source of knowledge and products for every step of our customers' cannabis journey, no matter where they are, by offering a welcoming and personalized experience. Here's what shapes our culture:

Give Everyone the Best Experience
We’re all about creating a warm, welcoming vibe the moment you step into our store. We’re here to greet you with a smile and make you feel at home. Everyone deserves to be treated with patience and respect and to be heard. We make cannabis accessible to everyone, even if you’re a rookie.

Commit to Growth and Change

We’re always evolving to stay ahead and keep things fresh. Staying flexible and open-minded helps us adapt to new trends and challenges while remaining dependable. We support each other’s growth and celebrate each other’s success.

Our Future Depends on Each Other
We’re all about learning, adapting, and working together to create something awesome.
Embracing different perspectives makes our ideas sharper and our work better. We strive to learn from mistakes and commit to improving when we fall short. We assume the best in each other and jump in to help whenever we can (because we’re all on the same team).

 

Delivering the Dockside experience to Employees, Customers, and our Community requires hiring and retaining the very best team. We are seeking experienced sales associates with exceptional customer service skills and retail experience.  We are looking for team players who are not afraid to wear many hats and manage a constantly changing workflow.  We seek smart, passionate, and creative individuals who are ready to take the road less traveled and are excited by the challenge of building a new business in a rapidly growing industry.

 

Sales Associates are responsible for bringing the mission, vision, and values of Dockside to life, alongside the Management Team. Associates must thrive in a fast-paced and ever-changing working environment, while maintaining an eye for excellence and delivering exceptional customer service.

Key Responsibilities:

• Acts with integrity, honesty, and knowledge to promote the culture, values, and mission of Dockside
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team
• Anticipates customer and store needs by constantly evaluating the environment and customers. Communicates information to the manager so that the team can respond as necessary to deliver the Dockside experience during each shift
• Contributes to a positive team environment by recognizing problems or changes in associate morale and performance and communicating them to the store manager
• Delivers exceptional customer service to all customers. Discovers and responds to customer needs
• Executes store operations during scheduled shifts. Executes opening and closing duties and special tasks as assigned
• Follows and ensures team compliance with Dockside operational policies and procedures, including those related to cash handling, safety, and security, to ensure the safety of all partners during each shift.  Follows all cash management and cash register policies
• Maintains regular and consistent attendance and punctuality
• Follows health, safety, and regulatory guidelines

Job Requirements:  

• Must be 21 years of age
• Minimum of 1 year of sales experience in retail, luxury retail, or service-related industry
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Ability to manage competing priorities in a fast-paced environment
• Strong verbal communication skills and excellent organizational skills
• Flexibility to work a retail schedule, which will include mornings, evenings, weekends, and holidays
• Ability to sit, stand, walk, reach, twist, bend, pull, and carry up to 40 pounds for up to 8 hours 

Required demonstrated skills and abilities:

• Consultative sales experience in matching products or services to the specific needs of the customer
• Ability to work in a team setting and conduct and present oneself in a highly professional manner with both customers and internal personnel
• Proven ability to work independently with little or no supervision
• Ability to receive and provide constructive feedback on work performance
• Demonstrate excellent communication skills, both written and verbally

Working With Us:

This position is an hourly + tips position. Candidates for this role are expected to work 12-20 hrs a week during the first 90 days, with the opportunity for more hours after training. Availability on weekends is important to us, as is schedule flexibility.  Occasionally, employees may be asked to work overtime, and sometimes they may be required to cover shifts in other store locations, so reliable transportation is essential.

Dockside Cannabis does not discriminate or determine employment on the basis of race, religion, sex, gender identity, age, or any other factor; employment decisions are made only on the basis of qualifications, merit, and business needs. Dockside is committed to an environment of mutual respect and maintains a zero-tolerance policy regarding all forms of discrimination and harassment.  We also value the power of diverse lived experiences and perspectives. We will accept applications until filled. Reference and background checks for finalists are part of the recruiting process for Dockside Cannabis.

We offer fantastic benefits to all employees who work 25+ hours a week, including:

• Medical insurance (80% employer-paid premiums)
• Dental insurance
• Vision Insurance
• Flexible spending accounts (FSA)
• Generous and flexible PTO
• 401K with company match (after 90 days)
• Discounted rates on life insurance and other insurance products through AFLAC
• 6 holiday-pay holidays per year
• $15,000 in employer-paid life insurance
• Flexible schedules
• Employee discount of 40% off at Dockside stores

The job description represents the typical duties and responsibilities of the position, but it is not all-inclusive. The company may assign other duties and responsibilities to fluctuate with business needs. 

Please submit both a resume and a cover letter that detail your experience and explain why you are interested in working for us.  We are interested in you, whether or not you have experience in cannabis! Applications without cover letters will get lower priority in our screening process. We will accept applications until the position is filled. Reference and background checks are part of the recruiting process for Dockside Cannabis, conducted for finalists.  We might be a cannabis company, but we are a drug-free workplace.

 

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