Senior Client Experience & Quality Leader

Access Medical Laboratories is seeking a Manager, Client Engagement to lead a best-in-class customer experience and quality assurance program across all client interactions. This strategic leader will partner with Operations, IT, Laboratory Operations, Sales and Executive Leadership to ensure every client interaction reflects Access Medical Laboratories' standard of excellence. You will develop VoC programs, establish quality metrics, implement QA technologies, and create executive dashboards. #J-18808-Ljbffr Access Labs