AC Hotel Atlanta Downtown Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Adjacent to Centennial Olympic Park this Atlanta hotel features free WiFi everywhere and a 24-hour mini-market with snacks an drinks. Rooms include a 32-inch flat-screen TV microwave and refrigerator. Rooms include a desk with power converters and a coffee machine with a tea and coffee -room video games ironing facilities and video express check-out are also standard at AC Hotel Atlanta Downtown. Connecting rooms are available. The 24-hour business center includes computer access and copy-fax services. The self-service laundry is also open 24-hours and same-dry dry cleaning can be ordered for a fee. Peachtree Center Station MARTA which goes directly to the Hartsfield-Jackson Atlanta International Airport is 6 minutes walk away. The Georgia Aquarium the CNN Studios State Farm Arena and Mercedes Benz Stadium are all within 0.6 mi of the property.

Application deadline for Colorado positions:

Required Experience:

Unclear Seniority