Senior Solutions Consultant, GRCSalesSan Francisco, CA

Senior Solutions Consultant, GRC

Location: San Francisco | Open to Remote for Right Person

Rippling is launching a new product in the compliance space, and we're looking for a dynamic Senior Sales Consultant to lead the charge. This is a critical, high-impact role at the intersection of product expertise, customer success, and compliance. The ideal candidate is a jack-of-all-trades with a deep understanding of compliance, technical aptitude, and exceptional relationship management skills. You'll be the subject matter expert for the product team while also acting as a trusted advisor to customers, ensuring they achieve measurable outcomes and fully realize the value of our solution.

What You'll Do

• Be the Face of the Product Serve as the primary contact for customers, delivering an exceptional onboarding experience and supporting them throughout their compliance journey.
• Drive Value Through Expertise Help customers align our solution to their strategic objectives, accelerating their time to SOC 2 compliance.
• Mitigate Risks Proactively identify customer challenges and lead cross-functional efforts to resolve issues, ensuring customer retention and satisfaction.
• Enable Product Adoption Promote Rippling's latest compliance features and capabilities, driving adoption and educating users on best practices.
• Collaborate Across Teams Work closely with Sales, Product, and Account Management to ensure customer goals align with Rippling's vision and growth objectives.
• Analyze and Report Use data and customer insights to identify opportunities for product improvement and enhance customer success strategies.

What You'll Bring

• 3+ years in customer success, consulting, or compliance-related roles, ideally in SaaS.
• 3+ years in compliance or similar regulatory frameworks.
• Exceptional communication skills, able to distill complex topics into actionable insights for diverse audiences.
• Proven track record of managing customer relationships and driving successful outcomes in high-stakes environments.
• Familiarity with tools like Salesforce, Jira, or analytics platforms.
• Thrives in fast-paced, startup-like environments.

Benefits

• Comprehensive healthcare coverage for you and your dependents.
• Flexible Time Off and generous parental leave policies.
• Professional development opportunities, including stipends for learning and growth.
• Home office setup allowance.
• 401(k) plan to support your financial goals.
• Equity opportunities in Rippling's growth journey.

Rippling unifies employee systems like payroll, benefits, devices, and apps to help businesses manage their workforce more efficiently.

Join us in transforming the way businesses approach compliance.