Carrier Sales Representative (Knoxville)

At Freight Flex, we're not just another large transportation platform. We're a close-knit family of mission-driven logistics pros, powered by our unwavering focus on cutting edge technology. We provide fast quoting, straight-forward prices and a network of trusted carriers across the company. As we continue to grow, we're looking for an Account Manager who is passionate about building strong customer relationships and ensuring a seamless shipping experience.

About the Role

We are seeking a Carrier Sales Representative to join our team and help build and manage strong relationships with our carrier network. This role is responsible for sourcing qualified carriers, negotiating competitive rates, booking and tracking freight, and ensuring our customers' shipments are moved efficiently and successfully.

The ideal candidate is competitive, organized, confident on the phone, and comfortable working in a fast-paced environment.

• Source, onboard, and develop relationships with new and existing carrier partners.
• Negotiate freight rates to maximize profitability while maintaining service expectations.
• Resolve role-related issues quickly and professionally.
• Maintain accurate shipment and carrier records within the Transportation Management System (TMS).
• Monitor market trends, lane pricing, and carrier capacity conditions.
• Build long-term carrier partnerships through consistent communication and reliability.
• Collaborate with Sales Account Executives and operations teams to support shipment needs.

What We're Looking For

• Previous experience in 3PL, freight brokerage, transportation, logistics, or carrier sales preferred
• 1+ year of sales, recruiting, customer service, or relationship-management experience preferred
• Strong verbal and written communication skills
• Comfortable making a high volume of phone calls and conducting negotiations
• Competitive, motivated, and goal-oriented mindset
• Strong organizational and time-management skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Ability to work independently while contributing to a team
• Proficiency with Microsoft Office and willingness to learn transportation technology and internal systems

What Success Looks Like

In this role, success means building a reliable carrier network, consistently covering freight, developing strong carrier relationships, negotiating effectively, and helping Freight Flex provide a high level of service to its customers. As you grow your carrier network and logistics knowledge, you'll have opportunities to take on additional responsibility and advance within the organization.

Benefits:

• Base salary plus 1.5% commission
• Health insurance
• Dental insurance
• Vision insurance
• Optional voluntary insurance products (disability, accident, critical illness, hospital indemnity, additional life insurance)
• 401k + Company Match
• 20 Accrued Days Paid Time off First Year
• Sick Days
• 6 Paid Holidays
• Maternity + Parental Leave
• Supplemental Insurance
• Life Insurance
• Monday to Friday 8-5 PM Schedule
• Smart casual attire
• Career Growth Opportunities

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.