Automotive Service Advisor

Toliver Chevrolet GMC - Family Owned Business Mcalester, United States | Posted on 09/16/2026 Put your naturalknack for pleasing people to work! If you can make customers feelwelcome and confident that their needs are being met, then ourdealership may be your next career home. We need more than aService Advisor; we need an expert in the art and science ofcustomer service--someone who is equally as comfortable greetingcustomers as they are scheduling appointments and acting as aliaison between our customers and our servicetechs. JobResponsibilities Attitude iseverything—greet service department customers promptly andcourteously Listen to eachcustomer and clearly articulate repair needs totechs Upsellrecommended/additional services using low-pressure,high-integrity methods Provideaccurate estimates of repair/maintenancecosts Adherence todealership policy on customer vehicle care andoperation Follow up oneach repair and keep customers informed ofprogress Sell andmanage extended warranties Inspect repairquality and ensure that all work is complete Notifycustomers when vehicles are ready for pickup Review andexplain repairs and associated costs withcustomers Handle minorcustomer concerns and complaints Keep ServiceManager informed of all problems and potentialproblems MaintainCustomer Satisfaction Index (CSI) scores in accordancewith dealership standards Requirements Experiencepreferred but not required Four 10-hour shifts per week Health, vision, dental, accident insurance and more Six major paid holidays off (New Years, Memorial, July 4th, Labor Day, Thanksgiving and Christmas) Our companymaintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on thebasis of personal and professional competence and potential for advancementwithout regard for race, color, religion, sex, national origin, age, maritalstatus, disability or citizenship, as well as other classifications protectedby applicable federal, state or local laws. #J-18808-Ljbffr