Supervisor, Warehouse Operations

Company Cox Communications, Inc. Job Family Group Supply Chain Job Profile Supervisor, Warehouse Operations Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Supervisor, Warehouse Operations will lead Supply Chain personnel in all tasks assigned to an Area Fulfillment Center (AFC.) This includes, but is not limited to, Technician fulfillment, material storage, order picking, inventory management, and the shipping and receiving of CPE and materials including cross-dock operations. Responsible for supervising and maintaining secure inventory storage and control of CPE and materials into and out of the local market facilities. Qualified candidates must be able to ensure effectiveness of internal controls and identify opportunities for process improvement. PRIMARY RESPONSIBILITIES Efficiently manage warehouse operations of processing inbound receipts, picking and staging materials, preparing inventory for shipments, and delivering to all internal business groups and external contractors. Optimize Supply Chain logistics so CPE and material inventory is appropriately allocated across all end users, which includes Technician Fulfillment Centers, Retail locations, and 3rd party contractors. Maintain all housekeeping standards, enhance warehouse safety protocols, and ensure required training is completed for direct reports Interview and make hiring decisions for all AFC level roles. Lead the warehouse personnel by assigning job rotations, setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance. Foster a collaborative team environment and build people capability through effective employee relations, training, and communication for front-line hourly personnel. Implement cost effective strategies and improve workflow efficiency by analyzing warehouse procedures. Develop and implement SOPs. Provide ongoing recommendations for updates and ensure warehouse team is adhering to the procedures Streamline inventory processes and utilize technology for inventory transactions and tracking to ensure accurate inventory measurement. Communicate and collaborate cross-functionally with other Supply Chan groups and boundary partners. Deliver effective change leadership while driving business changes and minimizing people impact. Address fulfillment issues elevated by Supply Chain personnel or other boundary partners for resolution. Ability to drive company vehicles, utilize light warehouse equipment (such as pallet jacks, hand trucks, carts) and display necessary skills needed to safely operate heavy machinery such as forklifts and larger delivery vehicles Have a regular presence on the warehouse floor and occasionally lift up to 50 lbs. QUALIFICATIONS Minimum High School diploma/GED with 5 years of experience required in a related field (Supply Chain, Operations, etc.), or BA/BS degree with 3 years of related experience. MS degree and 1 year of related experience. Valid driver’s license to operate company vehicles. Experience with MS Office (Excel, PowerPoint, Word). Self-starter with ability to manage projects and relationships independently. Demonstrated operational, technology, and business analysis expertise. Demonstrated record of influencing and decision making at multiple levels in an organization. Exceptional people skills with the ability to motivate, network, collaborate and accomplish goals through others in a diverse employee population. Excellent writing and oral communication skills, with specific expertise in management reporting and executive writing skills. Strong leadership skills with the ability to get results through mentoring others, effective coaching, leading a team-based approach to decision-making. Some travel is required. Preferred Some people leadership experience. Advanced experience with MS Office (Excel, PowerPoint, Word) and QuickBase Exposure to or trained in Lean Six Sigma. Communications industry background (highly desirable). Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.