Elevator Attendant

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with customers to resolve maintenance issues. Inspect operation of elevators in order to ensure safety and coordinate with vendor in order to resolve elevator problems and repairs. Load, transport, and unload freight from elevator to designated area, using hand truck. Order, inspect, store, mark, pack, and unpack stock items, including filling out requisitions, obtaining manager approval, and using appropriate vendors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 100 pounds without assistance. Visually inspect tools, equipment, or machines. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Move up and down stairs and/or service ramps. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS 

Education: Bachelor's degree from accredited university or college.

Related Work Experience: 4 to 6 years of related work experience.

Supervisory Experience: No supervisory experience. 

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.