Patient Service Representative

Patient Service Representative

Position Title: Patient Service Representative

Division/College: Student Affairs

Department: Student Benefits, Health & Wellness

Location: Moscow

Position Overview: This position provides support services for Vandal Health Clinic. They are responsible for maintaining patient records and providing general information about Vandal Health Clinic to patients, faculty, staff, students and the public about services and certain policies and procedures. Duties may include: schedule and reschedule patient appointments, screen client telephone calls for clinicians, process new patient paperwork and confidential information, other duties as assigned.

Unit URL:

Position Qualifications: Required Experience: One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service. Using computer software and applications for word processing, developing spreadsheets, email and internet research. Required Education: High School Diploma or equivalent. Required Other: None. Additional Preferred: Experience understanding and knowledgeable of medical terminology, experience with and knowledgeable in Electronic Health/Medical Records, experience in a mental health or medical clinic setting, experience working with or knowledgeable of the HIPAA of 1996 and FERPA, pertaining to releasing protected health information, two years of general office experience OR one year of office or customer service experience in a healthcare setting OR equivalent education/experience.

Physical Requirements & Working Conditions: None

Degree Requirement: Listed degree qualification is required at time of hire

FLSA Status: Non-Exempt

Employee Category: Classified

Pay Range: $20.00 per hour or higher depending on education and experience

Type of Appointment: Fiscal Year

FTE: 1

Full Time/Part Time: Full Time

Funding: A visa sponsorship is available for the position listed in this vacancy. - No

Posting Date: 09/22/2026

Closing Date: Open Until Filled - Yes

Special Instructions to Applicants: To be considered your "Letter of Qualification" must address each of the required qualifications. Additionally, please provide information in support of your application regarding the preferred qualifications as relevant. First Consideration Date is October 6, 2026. If you would like a full copy of the job description please reach out to Barb Smith at View email address on click.appcast.io.

Applicant Resources:

Background Check Statement: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

EEO Statement: The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.

Required Documents: Resume/CV, Letter of Qualification

University of Idaho