General Manager

Job Description This position oversees the local functioning of corporate operational systems, develops and expands revenue performance, manages the patient and family services program, and represents the company in the community. Locations 29153 Chapel Park Dr, Wesley Chapel, FL 33543, US Job Schedule Full time, Day shift Responsibilities Oversee Local Corporate Operational Systems Implement company systems, policies, and standards. Ensure compliance with Medicare, state, and federal regulations. Coordinate with corporate staff, medical directors, and PCOs for readiness of inspections, surveys, and accreditations. Maintain up‑to‑date personnel records for Medicare surveys. Prepare for regulatory inspections and surveys. Develop and Expand Revenue Performance Negotiate contracts with community partners and vendors. Build relationships with hospitals, nursing homes, physicians, and other healthcare organizations. Oversee implementation of discharge planning and contract compliance. Manage hospice financial functions, including P&L statements, accounts receivable, collections, and local accounts payable processes. Patient and Family Services Program Manage clinical services across home, hospital, and nursing home settings. Oversee staffing levels, employee recruitment, retention, and engagement. Lead the volunteer program and ensure compliance with the local work plan. Monitor CAHPS performance to ensure quality patient experience. Community Representation Act as official spokesperson, managing public relations and media requests. Respond to social media comments and resolve public complaints. Other Tasks Perform additional duties as assigned. Qualifications Five (5) years of managerial experience. Previous healthcare sales management experience. Working knowledge of budget development, financial profit/loss processes, and human resources. Ability to relate to superiors, peers, and subordinates. Bachelor’s degree required; Master’s degree preferred. Equal Employment Opportunity

EOE/AA M/F/D/V

Benefits Competitive compensation Health, dental, vision, life and disability insurance Pre‑tax healthcare and dependent care flexible spending accounts Life insurance 401(k) plan with generous company match Cancer and/or critical illness benefit Tuition reimbursement Paid Time Off Employee Assistance Program Legal insurance Roadside assistance Affinity program #J-18808-Ljbffr Vitas Healthcare Corporation