Lead Clinical Care Associate - Research Clinic

Scheduled Hours40Position SummaryWorks under the direction of the Lead Nurse within a research clinic setting, performing study-related tasks in accordance with research protocols, including obtaining vital signs, conducting EKGs, phlebotomy/specimen collection and processing, and preparing research charts and documentation.Leads the work of others in the clinical operation of a patient care setting; this position may lead the work of Patient Care Associates I and II, and/or serves as the primary clinic resource in a large multi-physician clinical practice; functions as an assistant in the department, prepares, and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.The position is four 10 hours shifts from 10:30 a.m. to 9:00 p.m.Job DescriptionPrimary Duties & Responsibilities:Patient CareInteracts directly with patients in a research clinic setting and completes tasks that may include obtaining vital signs, completion of EKGs, phlebotomy and verification of medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and IM and subcutaneous injections).Communication and DocumentationDirects patient flow, assists with certain procedures/treatments and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.Equipment and SuppliesMonitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms or other areas and sterilizes instruments.Other FunctionsMaintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:Job Location/Working ConditionsNormal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Four 10 hour shifts from 10:30 am to 09:00 pm.Physical EffortTypically sitting at desk or table.Typically standing or walking.Typically bending, crouching, stooping.Repetitive wrist, hand or finger movement.Occasional lifting (25 lbs. or less).EquipmentOffice equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required QualificationsEducation:High school diploma or equivalent high school certification or combination of education and/or experience.Certifications/Professional Licenses:The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red CrossWork Experience:Patient Care Support (2 Years)Skills:Not ApplicableDriver's License:A driver's license is not required for this position.More About This JobRequired Qualifications:Basic Life Support certification must be obtained within one month of hire date.Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).Preferred QualificationsEducation:Vocational Diploma - specific trade or career - Medical AssistantCertifications/Professional Licenses:No additional certification/professional licenses unless stated elsewhere in the job posting.Work Experience:Supervisory (1 Year)Skills:Anatomy, Electronic Medical Records (EMR), Family Support, Interactive Communication, Interpersonal Communication, Medical Terminology, Patient Support, Physician Communications, Physiology, Telephone OperationsGradeC06-HSalary Range$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.AccommodationIf you are unable to use our online application system and would like an accommodation, please email View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits StatementPersonalUp to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.WellnessWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!FamilyWe offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.For policies, detailed benefits, and eligibility, please visit: StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University