Customer Experience Specialist - Flexible Hours & Growth
Gateway Fiber
Gateway Fiber is hiring a Customer Service Representative to be the frontline contact for customers in the Greater St. Louis area. The CSR will handle phone, email, chat, and text inquiries, resolving order status, billing, and technical questions with a friendly, professional demeanor. The role emphasizes documenting tickets, following standard processes, and contributing to customer metrics such as NPS and ticket resolution times. #J-18808-Ljbffr Gateway Fiber
Vacancy posted 4 days ago
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