Patient Care CoordinatorMediCal Biller

Position Overview We are seeking a highly organized and versatile Care Coordinator to join our hospice team. This role requires a detail-oriented professional with strong administrative skills, persistence in navigating billing and insurance processes, and the flexibility to support multiple operational areas including intakes and scheduling. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes initiative to ensure all patient needs are met with compassion and care. Must be willing to work collaboratively. This position focuses on hospice and palliative medicine. Key Responsibilities Manage daily office operations: answering phones, faxing, handling correspondence, and other secretary duties. Verify benefits, obtain prior authorizations, and work diligently with insurance providers to secure timely payments and new contracts. Prior experience billing hospice claims to Medi-Cal contracted providers highly preferred. Proactively follow up on billing issues with persistence and professionalism. Coordinate patient intakes, including DME (soft and hard) orders, scheduling, and chart preparation. Provide excellent customer service to patients, families, and referral sources. Collaborate with the interdisciplinary group (IDG) during admissions and discharges to ensure seamless coordination of patient care. Assist with HR paperwork and accounts payable/receivable functions as needed. Adapt to various tasks and responsibilities, demonstrating flexibility and willingness to work collaboratively with the interdisciplinary team to ensure high quality patient-centered care. Qualifications Hospice billing experience required (minimum 1 year). Bilingual (Spanish) strongly preferred. Experience in hospice authorizations, billing, and insurance contracting strongly preferred. Prior intake coordination experience a plus. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to multitask, prioritize, and work independently. Proficiency with computers and EMR systems. Persistent, solutions-focused, and able to follow tasks through to completion is a MUST. Reliable vehicle, current driver’s license, and auto insurance required. Patient care coordinator spends majority of time in the office but may need to drive to other sites as needed. Benefits 401(k) matching. Health insurance (including dental & vision). Opportunity for advancement. Paid time off. Training & development. Employee discounts. Full-time, Monday through Friday, in-office. Schedule & Location Full-time, Monday to Friday 8am-5pm. Based in Fountain Valley, CA 92708. Reliable commute required. Openness to visiting multiple locations as needed. #J-18808-Ljbffr NEXT CARE HOSPICE