Staff Project Engagement Specialist - Roanoke, VA
Burns & McDonnell
The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution.
- Execute door-to-door engagement and stakeholder outreach for projects.
- Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines.
- Maintain on-site presence during a project to address questions and concerns.
- Document stakeholder feedback, concerns, and resolutions accurately.
- Prepare daily and weekly field reports summarizing outreach activities and issues.
- Coordinate with project teams to make sure there is consistent messaging.
- Identify recurring concerns and recommend outreach or mitigation improvements.
- Maintain compliance with company and project site safety policies, protocols, and training requirements.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications - External
- High School Diploma/GED or equivalent and 8 years related experience required or Associate Degree in a related field and 6 years related experience required or Bachelor Degree in Communications, Planning, Public Affairs, or related field and 4 years related experience required
- Experience in outreach, community engagement, or field-based roles required
- Experience documenting issues and managing follow-ups in Client Relationship Management or other tracking tools required
- Excellent verbal and written communication skills.
- Proficient in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint).
- Ability to work outside and walk for extended periods of time.
- Ability to travel to project sites, as required.
- Valid driver’s license required.
The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution.
- Execute door-to-door engagement and stakeholder outreach for projects.
- Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines.
- Maintain on-site presence during a project to address questions and concerns.
- Document stakeholder feedback, concerns, and resolutions accurately.
- Prepare daily and weekly field reports summarizing outreach activities and issues.
- Coordinate with project teams to make sure there is consistent messaging.
- Identify recurring concerns and recommend outreach or mitigation improvements.
- Maintain compliance with company and project site safety policies, protocols, and training requirements.
- Performs other duties as assigned
- Complies with all policies and standards
$55.27k - $62.8k
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