Parking Ambassador | Part-Time | Frost Bank Center

Parking Ambassador | Part-Time | Frost Bank Center

The Parking Ambassador is responsible for the successful venue guest parking experience, including processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at the location. This role will pay an hourly rate between $12.00- $15.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until October 30, 2026.

Responsibilities

• Match guest parking pass and provide real-time guidance to parking location
• Process cashless guest payments.
• Direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Qualifications

• High school education or equivalent.
• 1+ years of previous experience in a similar role. Experience working in the customer service industry is a plus.
• Core customer communication skills.
• Basic arithmetic skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.