Security Technical Program Manager - Fleet Management

The DCS team supports the company's fast growth by building and operating hyperscale data centers. The team manages the end-to-end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and reliable. Responsibilities We are hiring a Security Technical Program Manager (TPM) to lead the strategy, execution, and operational scaling of our global physical security program and infrastructure across data centers and edge locations. This role is accountable for driving large-scale initiatives that improve security coverage, uptime, consistency, and audit readiness across our physical security ecosystem, including video surveillance (VMS), access control (ACS), and supporting device/infrastructure layers. You will partner closely with Physical Security stakeholders, Security Delivery and Operations, and internal Security DevOps (automation-first) infrastructure teams to ensure physical security systems are designed correctly, deployed to standard, operated reliably, and continuously improved through measurable outcomes. This is a highly technical TPM role with strong ownership of physical security results, while leveraging engineering and automation capabilities to scale globally. Own end-to-end program delivery and operational performance for global physical security platforms across data centers and edge sites, spanning VMS/ACS, device onboarding, lifecycle management, and site consistency. Drive physical security operational excellence through measurable mechanisms, including KPIs and SLAs/SLOs for system availability, incident response, coverage gaps, downtime, and rollout quality. Lead cross-functional execution for major physical security initiatives, including new site deployment coordination, expansions, retrofits, platform upgrades, standardization, and global lifecycle refresh programs. Establish and enforce global physical security standards, including reference architectures, device and platform baselines, enrollment/configuration requirements, and SOPs/runbooks to prevent drift across regions. Own deployment readiness and go-live governance for physical security changes, ensuring prerequisites are met across devices, site infrastructure, networking, identity/access models, monitoring, and operational support. Lead break-fix governance for physical security infrastructure, including severity models, escalation paths, vendor engagement, RCA quality, corrective actions, and recurring-issue elimination. Manage vendor and integrator performance for physical security tooling and deployments, including technical alignment, escalations, field quality, delivery timelines, and support effectiveness. Partner with the Security DevOps engineering/automation team to scale physical security operations via automation-first patterns, including standardized deployment pipelines, configuration enforcement, automated validation, and operational telemetry. Serve as QA/QC owner for physical security builds and high-impact changes, validating conformance to approved standards, documentation, monitoring baselines, testing/rollback readiness, and post-deployment verification. Maintain audit readiness and operational transparency for physical security programs through strong documentation, ownership models, asset/lifecycle tracking, evidence collection, and executive-ready reporting. Minimum Qualifications 5+ years of experience leading technical programs in physical security, security engineering, infrastructure, or adjacent domains, with demonstrated success delivering complex, cross-functional initiatives. Experience operating or scaling production physical security systems such as VMS and/or ACS in globally distributed environments (data centers, campuses, or critical facilities). Strong understanding of physical security deployment and operations, including device onboarding, coverage/availability outcomes, lifecycle management, and incident response. Proven ability to translate technical and operational requirements into execution plans, milestones, governance, and measurable outcomes. Strong stakeholder management skills and comfort leading without direct authority across security, facilities, infrastructure, and vendor teams. Excellent written and verbal communication skills, including executive-ready status reporting, risk management, and decision framing. Preferred Qualifications Familiarity with automation-first infrastructure practices (IaC, CI/CD, configuration management, and operational telemetry). Familiarity with virtualization-backed infrastructure operations (VMware vSphere/VCF) and large-scale storage supporting video retention. Working knowledge of Windows Server fundamentals (AD, GPOs, service accounts) and networking fundamentals (segmentation, routing, firewall ACLs). Experience operating in regulated, audited, or high-compliance environments with strong evidence and documentation requirements. About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Reasonable Accommodation ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $128160 - $304000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.