Customer Solutions Coordinator

Customer Solutions Coordinator

At Life Fitness / Hammer Strength, we're not just building equipmentwe're shaping the future of fitness and inspiring healthier lives around the world. As the global leader in commercial fitness equipment, we design and manufacture innovative, high-performance solutions that power workouts everywhere.

We are seeking a Customer Solutions Coordinator based in the Miami / Ft. Lauderdale area to support our growing Multi-Housing and Hospitality segments. This role plays a critical part in bridging sales and executionensuring a seamless, high-quality customer experience from initial quote through installation and beyond. This is a remote, field-based position with regular travel throughout Florida and the Southeast region.

As our Customer Solutions Coordinator, you will:

• Partner with Field Sales Reps to support active opportunities and existing accounts
• Help move deals forward through coordination, follow-ups, and customer communication
• Assist with basic design coordination, quoting, and order readiness
• Support on-site installation follow-up and act as a customer-facing point of contact
• Conduct post-install walk-throughs and basic product training with customers
• Identify and escalate issues early to ensure a smooth customer experience

What Life Fitness / Hammer Strength is looking for in our Customer Solutions Coordinator:

• 0-3 years of experience in sales support, customer-facing roles, hospitality, construction coordination, or similar
• Strong organization, communication, and follow-through skills
• Comfort working on-site with customers and cross-functional teams
• Ability to manage multiple projects in a fast-paced environment
• Willingness to travel regularly within Florida and the Southeast region
• Must be based in Florida (Miami / Ft. Lauderdale area preferred)
• Interest in building a long-term career in field sales

Why join Life Fitness / Hammer Strength?

• Gain hands-on experience across sales, operations, and customer engagement
• Work directly with customers in dynamic, real-world environments
• Be part of a collaborative, high-performing team that values accountability and continuous improvement
• Build a clear path toward a Field Sales Representative role

At Life Fitness / Hammer Strength, we think customer first, play as one team, and raise the bar on fitness innovationin the gym and in every corner of our facilities. We persevere and get it done, with a clear purpose to inspire each other to live healthier lives. If you're ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply.

Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We'll work with you closely to support you throughout the hiring process. If your CV/resume shows that your skills and experience have synergy with the job description, then we'll hop on a call to get to know you and your experience and discuss the position in more detail. If it's not the right opportunity this time, we'll always let you know.

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal, state, and local laws regarding employment, recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.