Automotive Service Technician

Certified Master Toyota Service TechnicianBill Estes Toyota is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Certified Master Toyota Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Master Service Technicians who will help us redefine the car-servicing experience.The Master or Level "A" Service Technician has the responsibility of understanding and completing complex work necessary for the repair of a customer's vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises.Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standardsExamine assigned vehicle to determine if further safety or service work is required or recommendedMake accurate use of the multi-point inspection form on each vehicleDocument all work performed and recommended on assigned repair orderCommunicate with service advisor when additional work is needed or if repairs cannot be completed within the promised timeMaintain technician proficiency as specified by Asbury standardsConduct road test to determine work needed and to confirm work was successfully completed when necessary and practicalUtilize product and technical training as assigned by the manufacturer and managementParticipate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technologyMaintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scoresComplete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claimsReport to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employeesPerform all levels of diagnosis and repair on automobile, and or, light truck vehiclesUtilize hand held devices to diagnose malfunctionsAssist and help fellow technicians in the shop with vehicle diagnosisParticipate in the training and developing of novice team members/technicians in the shopTake care to ensure that customer's vehicles are returned to them as clean as they were prior to being servicedUnderstand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and informationASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience requiredMust have basic toolsMust have great technical and mechanical skillsMust be a team player and have the ability to work repetitively on complex tasksMust be a minimum of eighteen years of ageMust have a valid driver's licenseMust be able to pass pre-employment screening (background & drug test)Pay and Recognition:Weekly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingStock Awards (select management and front-line team member's eligible)Insurance / Retirement:Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 12 weeks paid pregnancy leave (disability leave)Paid Parental LeaveHealth savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchLearning, Tuition Assistance and Career Development:Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages:Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunities*must see dealer for rules and qualifying terms of bonusAsbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.