Operations Supervisor - Central Dispatch

Job Description

Job Description

Operations Supervisor – Central Dispatch
Martz Bus | Pennsylvania
Full-Time | 4 Days On / 4 Days Off (12-hour shifts)   7:00 p.m. – 7:00 a.m.

Job Summary

Martz Bus is hiring an Operations Supervisor – Central Dispatch to oversee daily motor coach operations, supervise drivers, and manage real-time dispatch across multiple locations. This role ensures safe, reliable service and requires strong decision-making in a fast-paced, 24/7 environment.

Key Responsibilities

• Supervise Motor Coach Operators (MCOs) and manage daily performance
• Coordinate and authorize charter and line run departures
• Conduct driver pre-trip check-ins (safety, route, readiness)
• Monitor operations in real time and respond to service issues
• Adjust driver assignments and coordinate service recovery
• Ensure compliance with DOT hours-of-service regulations
• Maintain dispatch logs and operational documentation
• Communicate with drivers and locations throughout shifts

Schedule

• 4 days on / 4 days off
• 12-hour shifts (7:00 p.m. - 7:00 a.m)
• Nights, weekends, and holidays required

Qualifications

• High School Diploma or equivalent required
• 2+ years of DOT or transportation experience
• Dispatch, scheduling, or operations experience preferred
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office and dispatch systems

Why Join Martz?

• Established, family-owned company (since 1908)
• Leadership role with real-time decision-making authority
• Consistent schedule with built-in days off
• Team-focused, safety-driven culture

Our Core Values

At Martz, we are committed to:

• Doing the Right Thing
• Focusing on Service
• Maintaining a Positive Attitude
• Acting with Integrity
• Taking Accountability
• Working as a Team
• Driving Innovation

Apply today to join a company committed to safety, service, and operational excellence.

We offer an excellent benefit package including health, dental, vision, life and disability insurance and a 401k saving plan with an employer match up-to 4..5%