B2B Escalation Pro - Tech & Appliances (Plano On-site)
WCL Group
Fortune Global 500 Consumer Electronics and Technology Company in Plano, TX is seeking an Escalation Specialist to ensure satisfaction by handling urgent requests from 30 regional sales managers and five call center supervisors. The role requires coordinating across departments to drive prompt resolutions. You will track cases from escalation through final resolution, use multiple ERP systems, and document actions in SharePoint. #J-18808-Ljbffr WCL Group
Vacancy posted 2 days ago
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