Medical Coordinator (CMA/LPN)

Job Description

Job Description

About Us

At Northwest Passage, we focus on mental health and wellness through the adoption of our PassageWay Elements: Nature, Recreation, Relaxation, Nutrition, Exercise, Relationships, Service, and Spirit. These elements are central to our approach, combining traditional mental health treatment with arts, education, nature-based therapy, and experiential opportunities. Since 1978, we've been dedicated to providing high-quality care in a community dedicated in hope, recovery, and wellness. Our facilities in Northwest Wisconsin offer a peaceful environment for our clients and staff, with easy access to activities and resources near Minneapolis, St. Paul, Duluth, and Eau Claire.

Northwest Passage proudly serves individuals from diverse backgrounds, cultures, and experiences, and we are committed to providing an environment where all feel welcomed and supported. Northwest Passage looks to build our team with candidates who are dedicated to providing exceptional care and support to all of our clients, demonstrating resilience, determination, collaboration, teamwork, and a strong work ethic. At Northwest Passage, you will foster hope through your involvement in the healing process. Guided by the PassageWay Elements, we strive to create a positive environment for growth and wellness for both our clients and staff.

Position Description

The Medical Coordinator works together with other Medical Coordinators, Registered Nurse, and Nurse Practitioner to provide effective delivery of medical services within Northwest Passage's residential programs.

 

Essential Duties and Responsibilities  include the following. Other duties may be assigned.

• Provide nursing and/or medical coordination services at assigned sites.
• Establish and maintain effective working relationships with healthcare providers involved in the care of residential clients.
• Administer and document prescribed medications in accordance with prescribing provider orders and agency policies and procedures. 
• Collect, document, and monitor medical information and concerns during intake and throughout treatment.
• Request, track, and obtain necessary medical records.
• Coordinate and schedule medical appointments, including acute care visits, laboratory services, intake appointments, and follow-up care.
• Ensure clients remain current on preventative healthcare needs, including well-child examinations, dental care, and vision screenings.
• Prepare and submit required documentation to clinics, pharmacies, and other healthcare providers.
• Communicate client observations and relevant health information to prescribing clinicians, including medication effectiveness, side effects, PRN medication use, and overall functioning.
• Relay recommendations and updates from prescribing clinicians to treatment and residential staff.
• Order, refill, organize, and package medications as needed.
• Maintain supplies of over-the-counter medications and off-site medication kits.
• Participate in case management, treatment team, and other interdisciplinary meetings as needed.
• Conduct and document routine health assessments, including vital signs, height, weight, and medication side effect monitoring.
• Provide formal and informal education to staff regarding medical conditions, medications, and client-specific health needs.
• Complete medical discharge summaries and related documentation.

Qualifications

• Current Wisconsin license as a Licensed Practical Nurse or certification as a Medical Assistant. 
• Demonstration of knowledge of and ability to follow professional standards of practice in the fulfillment of all job duties
• Ability to use professional experience and well-developed reasoning skills to make professional judgments.
• Ability to learn and adapt.
• Ability to work independently and within a team. Ability to be self-directed. 
• Ability to maintain various forms of detailed documentation.

 

Values

In addition to responsibilities and qualifications, ideal candidates will show an understanding of and an ongoing dedication to actively applying Northwest Passage's values, which are embedded into each role:

• Quality & Adaptability
• Respect & Compassion
• Leadership & Courage
• Connection & Well-being

 

Benefits

• Health Insurance (no deductible)
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Savings with Discretionary Employer Match
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Employer-Paid Short-Term Disability Insurance
• Employer-Paid Life and AD&D Insurance
• Voluntary Long-Term Disability Insurance
• Voluntary Life and AD&D Insurance
• Voluntary Supplemental Health Benefits (Accident, Critical Illness, and Hospital Indemnity Insurance)
• Employee Assistance Program (mental health benefit)
• Flexible Spending Accounts (Healthcare and Dependent Care FSAs)
• Longevity Benefit

Northwest Passage is an equal employment opportunity employer.