Shop Service Technician 3

Shop Service Technician 3

The PSD Shop Technician II is responsible for providing high-quality teardown, inspecting, and repairing industrial engines (natural gas and diesel) in a shop environment, following established procedures and guidelines. The incumbent in this position is expected to model the following practices on a daily basis: Demonstrate alignment with the company's mission and core business values; Collaborate with key internal/external resources; Participate in ongoing self-development.

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses equipment malfunctions and failures
• Disassembles and assembles engine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains engines and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identify parts for return
• Works as a member of a team to provide basic mechanical services that satisfies customer needs and achieves departmental goals
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Adheres to contamination control and HAZMAT rules and regulations
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers' needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• General knowledge of engines and tools, including their designs, uses, repair, and maintenance
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a conventional forklift and an overhead crane
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
• Verbal and written communication skills
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to be self-starting and self-motivated
• Must have basic mechanic hand and pneumatic tools (metric/standard)

Requirements

Education and Experience:

• High school diploma or equivalent required
• Two or more years of experience preferred

Supervisory Responsibilities:

• None

Travel:

• Up to 10% travel may be required

Physical Requirements:

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Exposure to small quantities of chemicals, dust, steam, high-pressure water and high speed rotating equipment
• Works in extremely bright or inadequate lighting
• Exposure to high noise levels and body vibration
• Works in confined work spaces, awkward potions, and high places
• Works in an enclosed and open vehicle or equipment
• Requires wearing common protective or safety equipment

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

About HOLT CAT

HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership® approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top-of-the-line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership® to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team. Apply Now

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