Hearing Instrument Specialist/ Audiologist

Location: Nations Benefits Hearing Center in Rockford, IL - Sam's Club #8297 7151 Walton St, Rockford, IL 61108 Position Overview In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support. Responsibilities Conduct comprehensive hearing evaluations using best‑practice clinical protocols Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs Maintain accurate and compliant patient records, including documentation and outcome measures Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes Collaborate with leadership and peers to support center performance and continuous improvement Qualifications Current Audiology license or Hearing Aid Dispensing license in the state of role (required) Strong clinical, counseling, and interpersonal skills Ability to explain technical concepts in a clear, patient‑friendly manner Comfort working in a retail healthcare setting Commitment to ethical practice and patient‑focused care Willingness to participate in ongoing professional development NationsBenefits is an Equal Opportunity Employer #J-18808-Ljbffr NationsBenefits, LLC