Instructional Designer

CAN05: CCS-Charlotte, 5900 Northwoods Business Parkway, Charlotte, NC, 28269 USA Mar 18, 2026 $79K - $158K About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. Role Purpose Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world‑class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. Role Responsibilities Conduct needs analyses to identify performance gaps, learner characteristics, and business goals for targeted audiences. Translate technical and business requirements into clear learning objectives, structured curricula, and effective assessment plans using adult learning principles and instructional design frameworks (e.g., ADDIE, SAM, EnABLE). Develop technical training and resources on HVAC equipment and controls, including eLearning modules, simulations, lab manuals, job aids, troubleshooting tools, operator guides, quick‑start resources, short video tutorials, FAQs, and integrated performance support tools. Build content using authoring tools like Articulate 360, Captivate, Camtasia, Adobe Creative Suite (Premiere Pro, After Effects, Illustrator) or similar, ensuring compatibility with learning platforms. Collaborate with subject matter experts to guarantee all materials are technically accurate, compliant with standards, and meet organizational quality, branding, and accessibility requirements. Ensure alignment with the new product development process to release training prior to product launch. Assess training effectiveness through evaluations, feedback, observation, and performance data analysis, while supporting course enrollment, virtual facilitation, and issue resolution as a skilled Learning Management System (Totara) user. Monitor trends in learning and development, benchmarking best practices to enhance training programs continuously. 5+ years of experience in instructional design for adult learners, including end‑to‑end design and development of learning solutions. Preferred Qualifications Bachelor’s degree in Instructional Design, Education, Engineering, or a related field. Familiarity with ANSI/IACET Standard for Continuing Education and Training. BS, MS, or higher degree in instructional design or education. Proven experience in instructional design, particularly in developing technical training materials for HVAC systems. Experience in the commercial HVAC sector is strongly preferred. Experience working with learning management systems (LMS) and e‑learning platforms. Proficiency with instructional design software and tools, such as Articulate 360, Camtasia, or similar platforms. Proficiency in multimedia software, such as Adobe Creative Suite (Premiere Pro, After Effects, Illustrator) or similar tools. Strong skills in Microsoft Office (Word, PowerPoint, Excel) and collaboration platforms (SharePoint, Teams, etc.). Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Excellent written and verbal communication, facilitation, and interpersonal skills; able to work effectively with subject matter experts and stakeholders at all levels. Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position may be entitled to short‑term cash incentives, subject to plan requirements. Employees are eligible for benefits, including: Health Care Benefits Medical, Dental, Vision; Wellness incentives Time off and Leave Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability Short‑term and long‑term disability Life Insurance and Accidental Death and Dismemberment Life Insurance and Accidental Death and Dismemberment Tax‑Advantaged Accounts Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance Tuition Assistance Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at View email address on click.appcast.io. We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from JobPosting Date: 18 March 2026 Location CAN05: CCS-Charlotte, 5900 Northwoods Business Parkway, Charlotte, NC, 28269 USA #J-18808-Ljbffr