Patient Services Representative
$20 - $24 per hourBrian Herschorn, MD
Job Description
Job Description
Brian Herschorn, M.D. is a multi-specialty eye care practice that offers a wide range of services, including cataract surgery, diabetic eye care, eyelid surgery, BOTOX treatments, cosmetic facial plastic surgery, glaucoma diagnosis and treatment, and general eye care. Dr. Herschorn has been proudly serving the Manhattan and Brooklyn areas for over 30 years.
POSITION TITLE: Patient Services Rep
REPORTS TO: Front Desk Supervisor
POSITION CLASSIFICATION: Nonexempt
POSITION SUMMARY:
Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, and insurance verification, handling medical records, filing, cashiering, and computer work.
DUTIES INCLUDE BUT NOT LIMITED TO:
1. Work at the reception desk, answer phones, greet and communicate with patients and providers.
2. Scheduling, canceling, and rescheduling patient appointments and surgeries.
3. Checking in patients and properly documenting registration.
4. Insurance verification and verification of patient demographics.
5. Filing and retrieving medical records/files.
6. Copying and faxing duties.
7. Checking patients out, collecting co-pays and cash from patients, getting authorization on credit cards.
8. Entering charges, payments, and balancing the day in the computer.
9. Perform other duties as required.
10. Must read, understand, and adhere to all practice policies and procedures.
Qualifications:
* Knowledge of basic office equipment including copier, fax machine, and computer.
* Skill in dealing with interpersonal issues and customer relations.
* Ability to handle multiple priorities at once with minimal supervision and maximum accuracy.
* Ability to comprehend and follow written and verbal instructions.
* Ability to organize and communicate clearly.
* Ability to maintain confidentiality of patient and employee information.
* One to three years of experience is preferred in a medical office setting.
Work Remotely
- No
Full time – 40 hrs/week
$20 - $24 per hour
$40k - $46k
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