Managing Consultant, Life Sciences Technology Consulting - Patient Services

Role Description

The Managing Consultant, Life Sciences Technology Consulting – Patient Services, plays a pivotal role in leading project delivery and ensuring the successful implementation of technology solutions for biopharma clients. Working under the guidance of the Director, this position is responsible for managing day-to-day project activities, coordinating cross-functional teams, and driving operational excellence across patient services technology engagements. The Managing Consultant partners closely with clients and internal stakeholders to translate strategic objectives into actionable project plans, deliver high-quality solutions, and foster strong client relationships. Success in this position is measured by the ability to deliver projects on time and within budget, achieve client satisfaction, and contribute to the growth of Guidehouse’s patient services technology consulting practice.

• Lead the planning, execution, and delivery of patient services technology projects, ensuring alignment with client objectives and Guidehouse standards.
• Manage project timelines, budgets, resources, and risks to ensure successful outcomes.
• Coordinate and motivate multidisciplinary teams, including consultants, developers, and subject matter experts.
• Serve as the primary point of contact for clients on project delivery, providing regular updates, managing expectations, and addressing issues proactively.
• Support the Director in business development activities by contributing to proposals, presentations, and solution design.
• Oversee the integration of digital platforms, data architectures, and workflow automation tools in patient services engagements.
• Facilitate workshops, requirements gathering sessions, and solution demonstrations with client stakeholders.
• Monitor project performance metrics and implement continuous improvement initiatives.
• Mentor junior team members and foster a collaborative, high-performance culture.
• Stay current on industry trends, emerging technologies, and best practices in patient services and technology consulting.

Qualifications

• Bachelor’s degree in Business, Economics, Computer Science, Engineering, Life Sciences, Healthcare Administration, or a related field.
• Minimum 5 years of experience in technology consulting, project management, or patient services, preferably within biopharma or healthcare.
• Proven track record of managing complex projects and delivering technology solutions in a client-facing environment.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Experience with digital platforms, data integration, and workflow automation is preferred.

Requirements

• Advanced degree in a relevant field (MBA, MS, MPH, or similar) is preferred.
• Experience with project management methodologies (e.g., Agile, Waterfall, Scrum).
• Familiarity with patient services operations, technology platforms (CRM, patient portals), and data and analytics.
• Prior consulting experience with top-tier firms or in a biopharma technology delivery role.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend