Account Supervisor/Director

Job Description

Job Description

We are looking for a highly analytical and process-driven sales operations leader to support revenue growth in Yadkinville, North Carolina. This Long-term Contract position will focus on strengthening sales planning, improving reporting accuracy, and building enablement programs that help the sales organization operate more effectively. The ideal candidate brings strong experience supporting sales teams, identifying performance trends, and partnering across functions to improve execution against business goals.

Responsibilities:
• Oversee CRM data quality and establish clear usage standards so sales activity, pipeline movement, and closed business are captured consistently across the organization.
• Design and manage sales stage definitions, reporting rules, and funnel visibility to create reliable performance tracking and better forecasting.
• Produce recurring dashboards and performance reports that measure revenue results, lead flow, conversion trends, and team productivity.
• Analyze sales data to uncover opportunities for revenue growth, territory focus, and overall improvement in commercial performance.
• Partner closely with marketing to align lead generation efforts, campaign follow-up, and revenue-driving initiatives.
• Create and maintain a formal sales playbook along with structured training documentation for onboarding and ongoing development.
• Build training materials and support programs that help sales representatives adopt best practices, tools, and standardized workflows.
• Evaluate bottlenecks throughout the sales process and recommend operational changes that improve efficiency and increase conversion rates.
• Coordinate the setup and execution of new offers and promotional initiatives within sales systems and supporting processes.• 5+ years of experience in sales operations, sales enablement, sales planning, or a closely related function.
• Strong analytical skills with demonstrated experience interpreting revenue data, pipeline metrics, and sales performance indicators.
• Hands-on experience with CRM administration, data governance, and sales reporting best practices.
• Proven ability to create training documentation, onboarding resources, and structured enablement materials for sales teams.
• Experience developing dashboards and KPI reporting using tools such as Tableau, SQL, or similar reporting platforms.
• Strong process improvement mindset with the ability to identify workflow gaps and implement practical solutions.
• Ability to collaborate effectively with cross-functional partners, including sales and marketing, to support revenue objectives.