Security Guard

Join the 2025 Signal Franchise Group of the Year!

At Signal Security of Montana, our mission is simple: Providing Peace of Mind. We are looking for dependable, professional individuals who want to make a difference by protecting people and property throughout the Billings community.

Whether you're beginning a career in security or looking for a company that promotes from within, Signal offers the training, support, and advancement opportunities to help you succeed.

What We Offer

• Starting pay of $18.00/hour
• $18.50/hour after your first 30 days upon successful completion of training and meeting performance expectations
• Paid training
• Health benefits after 90 days
• Flexible scheduling
• 3% company 401(k) match after 90 days
• Tuition assistance for eligible employees
• Opportunities for overtime and advancement
• Veteran and First Responder friendly workplace

Position Summary

As a Signal Dedicated Guard, you will provide a professional on-site security presence at residential communities, commercial properties, offices, and other client locations. You will help deter criminal activity, provide outstanding customer service, and ensure the safety and security of our clients and their property.

Responsibilities

• Patrol assigned properties and conduct security checks.
• Control access to buildings and property.
• Observe and report suspicious activity or safety concerns.
• Respond appropriately to incidents and emergencies.
• Complete accurate daily activity and incident reports using company technology.
• Communicate professionally with clients, supervisors, residents, and visitors.
• Care for company-issued equipment, including radios, mobile devices, keys, and vehicles when assigned.
• Represent Signal Security with professionalism, integrity, and exceptional customer service.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED preferred.
• Pass a background check and drug screening.
• Reliable transportation.
• Strong communication and customer service skills.
• Ability to work independently while maintaining attention to detail.
• Ability to stand, walk, and patrol for extended periods and lift up to 20 pounds.

Why Signal?

At Signal Security of Montana, we invest in our people. We promote from within whenever possible and provide a clear path for career growth into leadership positions. If you're dependable, professional, and ready to serve your community, we'd love to hear from you.

Apply today and become part of a team dedicated to Providing Peace of Mind.

A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site's Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.