Customer Service Rep(05641) - 1539 Celanese Rd

Customer Service Rep (05641) - 1539 Celanese Rd Full-time Job Category: Store Customer Service Rep Our Company Prairie Pizza is a family owned Domino’s franchise based out of Charlotte, NC. Our three basic principles are Golden Rule , Teamwork , and Enthusiasm . We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets. Our employees love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins. Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long‑term success. Whether you aspire to be an owner or wish to advance into a management position, we are here to help you reach your goals. We look forward to you joining our team! Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team! What you'll be doing Taking phone orders with accuracy and efficiency Providing excellent customer service with a smile (even over the phone) Answering customer questions about our menu, promotions, and delivery services Addressing and resolving customer concerns with patience and understanding Working as part of a team to ensure smooth operations and happy customers What we're looking for A positive attitude and passion for providing outstanding customer service Excellent communication and interpersonal skills Ability to multitask and work efficiently in a fast‑paced environment Strong problem‑solving skills and a knack for finding solutions Basic computer skills and familiarity with point‑of‑sale systems A love for pizza is a definite plus Must be at least 16 years of age What we offer Competitive pay and benefits Opportunity to grow and advance within the company Fun and friendly work environment Delicious discounts on pizza (including 50% off the entire menu) Health insurance for eligible employees Paid time off for eligible employees 401(k) for eligible employees Referral bonus Flexible schedules Compensation Must make perfect pizzas every time by adhering to Domino’s pizza‑making standards and procedures. Must maintain 100% image at all times to maintain a clean and professional appearance, while adhering to the Domino’s dress code and representing the brand positively. Must work with hustle and energy, reflecting a fast‑paced and efficient work style. Must always be friendly and have a smile with all customers; excellent customer service and a positive attitude are the foundation of our business. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Domino