Universal Banker

Job Level :Entry Level (less than 2 years) TS Bank is seeking to hire a Universal Banker forour location in Corning, Iowa. This position is responsible forcontributing to sales targets by identifying and fulfilling simplesales opportunities and promoting Bank products. This includesgreeting customers, opening day-to-day accounts and working closelywith team members to ensure an optimal customer's experience. Preferred education and experience: Possess a high school diploma or GED certification required. Additional post high school educationand/or training is preferred. One year of work experience in a financial institution, cash handling, and prior sales experience is a plus. Starting Pay: $18.00/hr. Experience and Skills: Assist with daily operating activities such as ABM servicing andopening and closing procedures. Contribute to sales goals by identifying and fulfilling simplesales opportunities to increase sales and revenue. Cross-sell bank products to new and existing customers. Direct sales opportunities to the appropriate sales officer. Ensure all activities conducted are in compliance with governingregulations and internal policies and procedures. Foster a relationship of mutual trust and confidence with clientsand other team members. Greet and interact with the customer when they enter the branch. Meet clients' day-to-day transactional needs and resolve theirservice and maintenance related inquires. Promote bank products. Open day-to-day accounts, fulfill pre-approved creditopportunities and work closely with team members to ensure theoptimal experience for clients. Interact with the local market to gain new clients and expandrelationships with existing clients Provide WoW client service through quality conversations,efficient and accurate processing of client transactions andadhering to the Branch Service Level Agreement Sell, open, and maintain all personal banking products andservices to new and existing clients, by highlighting features andbenefits of bank products and cross sell/referrals to other TSBanking Group areas including commercial and small business lendingand wealth management and trust Meet or exceed all established sales goals and contribute tobranch deposit growth; track and log all interactions in the bank’sCRM system; provide feedback at weekly sales huddles; completion of2.2.2 follow-up; Personal Banking Incentive Program participationallowed after 90-day onboarding Maintain a system of follow-up mail and telephone communicationseveral times during the year with new and existing clients togenerate additional business Answer client questions and handle objections during the salesprocess; diplomatically handle dissatisfied clients by providingexceptional client service Perform both account opening and transactional processes in thedelivery of efficient, accurate and professional service thatdefines exceptional client service and reputation Proficient in personal account opening, maintenance, closingincluding checking, savings, and safe deposit boxes. Adheres to leanaccount opening process Check ordering; check cashing procedures; issue cashier’s checks;process wire transfers; account maintenance; transfer/sweeps; onlinebanking and mobile banking maintenance; stop payments; process holdsand ACH/debit card disputes Approve overdrafts and returns (with lending authority) Proficient in BSA requirements including CTR transactions,monetary instrument log, and detecting/reporting suspicious/unusual activity Provide awareness of all banking products and services viaoutbound communication and interaction with current and prospectiveclients. Make appropriate referrals and possesses a thoroughknowledge of TS Banking Group products and services. Gathers andorganize client information based on referrals; answer questionsregarding same; make follow-up calls; use CRM system to prepare andproceed with the next steps in referral process (current andprospective clientele); provide feedback to supervisor and affectedbank personnel. Participate in branch and bank business development activitiesincluding community events to promote the bank’s favorable image Proactive aisle prospecting required for in-store bankers Protect TS Banking Group financial interests and reputation bycomplying with internal and external policies, procedures and regulations. Proficient in deposit compliance disclosures. Comply with allbanking regulations, policies and procedures. Ability to perform all other duties as assigned. Comply with all banking and company regulations, policies, and procedures. Ability to read and interpret documents such as safety rules,operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence. Ability toeffectively present information and respond to questions fromemployees of company and the general public. Must possess goodcommunication skills. Ability to add, subtract, multiply, and dividein all units of measure, using whole numbers, common fractions, anddecimals. Ability to compute rate, ratio, and percent and to drawand interpret bar graphs. Ability to operate the following: telephone, personal computer,printer, copy machine, fax machine. Working knowledge of wordprocessing, spreadsheet, and database software programs. Advanced PCknowledge beneficial. The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform theessential functions. While performing the duties of this job, theemployee is regularly required to sit and talk or hear. The employeefrequently is required to use hands to finger, handle, or feelandreach with hands and arms. The employee is occasionally required tostand; walk; climb or balance; and stoop, kneel, crouch, or crawl.The employee must occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision,distance vision, color vision, peripheral vision, depth perception,and ability to adjust focus. The work environment characteristicsdescribed here are representative of those an employee encounterswhile performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilitiesto perform the essential functions. To effectively perform the job, must have reliable transportationto travel to and from work and other work-related events, meetings,interactions with clients, etc. Position may require the ability to work before or after normalbusiness hours, including weekends and overnight travel, to meetrequired deadlines and attend meetings and/or training programs. #TSBank Competitive benefits package: Health and dental insurance Life insurance package Generous PTO and holiday package 401K contribution and match Professional development expense allowance Gym membership reimbursement Wellness program #J-18808-Ljbffr Ts Banking Group