Medical Receptionist

Job Description

Job Description

Job Title: Medical Receptionist

Supervisor: Office Manager

Job Summary:

Naples Orthopedics is looking for an experienced medical front desk person. Experience with Health Insurance is a must.

The medical receptionist will be responsible for greeting patients and visitors, scheduling patient appointments, calling patients to remind them of appointments, collecting patient co-pays, answering and routing calls, making transactions, and keeping paperwork organized.

Primary Responsibilities:

• Greeting patients, family and visitors
• Answering telephone calls and direct calls to appropriate staff
• Scheduling and confirming patient appointments
• Receive insurance co-pay payments and post amounts paid to patient accounts
• Obtain referral and Authorizations
• Interview patients to complete insurance and privacy forms
• Compile and record medical charts, reports, and correspondence
• Scan documents into electronic health records
• Maintain work area in a safe, clean and orderly fashion
• Other duties designated by the supervisor

Skills:

• Excellent communication skills
• Telephone & computer proficiency
• Typing skills
• Scheduling patients
• Customer service
• ECW experience helpful