IHOP Server - Kingston Pike

Job Description

Job Description

Now Hiring Servers for 1st and 2nd Shifts at IHOP on Kingston Pike!

Joining our Knoxville team comes with a big stack of values - growth and development opportunities, flexible schedules, and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedules
• Free Shift Meals
• Family Discounts
• On the Job Training
• Advancement Opportunities
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

As a Server at your Knoxville IHOP, you will play a crucial role in delivering an exceptional dining experience to our guests. You will be responsible for providing excellent customer service, taking orders, and ensuring that our guests have everything they need to enjoy their meal. If you’re passionate about food, love to interact with people, and thrive in a fast-paced environment, we want to hear from you!

RESPONSIBILITIES

• Greet and welcome guests in a friendly and professional manner.
• Present menus, explain specials, and answer any questions about food and beverages.
• Take accurate orders from guests using the point-of-sale (POS) system.
• Ensure timely and efficient service of food and drinks to tables.
• Monitor guest satisfaction and address any concerns promptly.
• Collaborate with kitchen and bar staff to fulfill orders and create a seamless dining experience.
• Process payments and handle cash transactions accurately.
• Maintain cleanliness and organization of the dining area, including tables, utensils, and drink stations.
• Adhere to health and safety regulations, including proper food handling and sanitation practices.
• Participate in team meetings and training sessions to enhance service skills and product knowledge.

  QUALIFICATIONS FOR A SERVER

• Previous experience as a server in a restaurant or hospitality setting is preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• A positive attitude and a willingness to learn.
• Must be able to stand for long periods and lift up to 25 lbs.
• Ability to represent our company in a professional manner

Our vision and values are the core of everything we do, and we've found that Team Members who embrace and support these have the greatest opportunity for success at IHOP.

IHOP's mission is to spread more joy to more guests, every day. Through research, we found that our guests feel a sense of belonging, togetherness and joy when they dine at IHOP or eat IHOP on the go. We aim to make every guest meal at IHOP feel as comfortable and familiar as dining around their own kitchen table.

Our teams go the extra mile to make every meal, experience and interaction memorable. Most importantly, we lead with a joyful attitude to share the positive energy with all of our guests and serve up smiles every day.  For more than 65 years, IHOP has been a leader, innovator and expert in all things breakfast, lunch and dinner. As our logo suggests, we hope that the IHOP experience brings a smile to our guests' faces. We strive to ensure that every trip to an IHOP is a memorable one, anchored by delicious food that's shared with great company.