IT Helpdesk Technician II - Tier 2/3 Support & Onboarding
ALT.com
OpenLoop is seeking an IT Helpdesk Technician II to join our team onsite at the Dallas location. You will provide Tier 2/3 support, onboard new employees, and manage key SaaS tools to keep daily IT operations running smoothly. You will administer Okta, Google Workspace, Zoom, Slack, Jira/Confluence, and Office365, while addressing networking issues and security standards. A strong customer-service mindset and knowledge of ITIL practices are essential. #J-18808-Ljbffr ALT.com
- IT Support Specialist II (Tier 2) StoneGate Senior Living Lewisville, TX StoneGate Senior Living in Lewisville... ...incidents. Required Qualifications: 3+ years of IT support experience, including at least 1 year in a Tier 2 Helpdesk, Service Desk, or Desktop Support role....SuggestedRemote work
- IT Voice, a Kansas City area IT solutions provider, seeks a Tier 2 Technician to install, maintain, test, and repair systems and networks. You will deliver first-line technical support, resolve issues efficiently, and drive on-site visits weekly to clients. The role emphasizes...Suggested
- GondolaBio is seeking a Tier 2-3 IT Support Engineer for a contract role in the Bay Area. You will resolve complex Windows and macOS issues, manage end-to-end tickets in ServiceNow, and build runbooks to improve future ticket handling. You will work with identity, endpoint...SuggestedContract work
$55 per hour
All Jobs > IT Support Engineer (Tier 2-3) - Contract Bay Area Contract Description Position: This is a contract role reporting into Manager, IT About GondolaBio GondolaBio is a clinical-stage biopharmaceutical company focused on developing breakthrough therapeutics for...SuggestedHourly payContract work$33 - $43 per hour
DAG Tech seeks a Tier II IT Support Engineer to fulfill a key role on our Engineering Operations... ...system troubleshooting User onboarding and offboarding Cloud services account... ...high quality of support Responsible for helpdesk issue resolution on workstations, laptops...SuggestedContract work10 hours per week- ...Information Technology Services (ITS) Field Technician (Tier 2) to provide end-user hardware, software and network device support across district sites. Responsibilities... ...associate degree (bachelor's preferred), 2-3 years IT experience, and certifications such as CCNA...
$65k - $80k
...is seeking an experienced IT Support Specialist II to provide Tier I/Tier II technical,... ...SIPRNet services outside the technician's assigned support boundary... ...Assist with new-user onboarding, workstation setup, equipment... ...Must have 3–5+ years of progressively...Temporary workLocal areaRemote work- Saalex is seeking a Computer User Support Specialist II to provide Tier 2 support in a DoD environment from Keyport, WA. The role focuses on troubleshooting hardware, software, operating systems, accounts, and network connectivity issues with ServiceNow ticketing and SLA...Work at office
- # FTR IT Technician IIHot JobMain Plant - San Jose, CA 95112## OverviewSalary... ....The IT Technician II provides advanced technical support for enterprise and retail... ...SOPs, and provides Tier II support and technical guidance... ...Requirements* 2-3 years of experience with...Contract workInterim roleWork at officeLocal areaRemote workAfternoon shift
$61k - $70k
...Qualifications As aTier2Support Technician,you willprovidehigh-... ...technical support for issues escalated from Tier I.You willwork hands-... ...mentor Tier I and Tier II Junior technicians,... ...with cross-functional IT teams. Perform onsite... ...365 support. 3 years of remote access...Full timeContract workTemporary workLocal areaRemote workWork from homeMonday to FridayWeekend workDay shiftAfternoon shift- Agil3 Technology Solutions LLC (A3T) is seeking an experienced IT Support Specialist II to provide Tier I/II technical, desktop, and end-user support for the U.S. Government IT environment. The role involves distributing and resolving incidents, supporting workstations...
$33.65 - $38.46 per hour
...alternative application process. IT Help Desk Technician II Full-Time, Hourly New... ...resource within the IT support team, responsible for... ...technical problems. Support onboarding and offboarding processes,... ...experience. Minimum of 3‑5 years of experience in Help...Hourly payFull timeRemote work- ...and experienced Desktop Support Technician to join our team. iT1... ...Support Technician II to serve as a trusted... ...responsive, professional IT support that keeps employees... ...refresh programs Onboarding/offboarding setup and... ...Required Qualifications ~2–5+ years of experience...Immediate startRemote work
- Jazz at Lincoln Center is seeking an IT Help Desk Technician II to support desktop systems, applications, hardware, and network connectivity from the Columbus Circle offices to the Rose Hall venue. The role requires deep technical expertise and strong communication to guide...
- DAG Tech in Phoenix, AZ seeks a Tier II IT Support Engineer to join the Engineering Operations team on-site. You will provide front-line support for end-users, configure devices, troubleshoot hardware and software, and handle network and cloud service issues across Windows...
- Brio Water is seeking an IT Help Desk Technician to join our team in the United States. This hands-on role delivers day-to-day IT support, troubleshoots hardware and software issues, and assists with IT systems deployment and maintenance. You will support end users across...
$51k - $82k
Responsibilities We are seeking Tier 2 Platform Support Engineers to provide technical support for enterprise... ...Required Qualifications - HS with 3+ years experience Active TS/SCI clearance... ...3-5 years of experience in enterprise IT support, platform operations, DevOps support...Permanent employmentContract workShift work$26 per hour
...or an alternative application process. IT Network Specialist (Helpdesk/Cust Support) FT- 6893 Full Time 30-40 hrs CSC Headquarters, Chesapeake, VA, US 2 days ago Requisition ID: 6893 OMB NO:... ...required to support and sustain IT functions. 3. Experience configuring, implementing,...Full timeTemporary workPart timeWork experience placementFlexible hoursAfternoon shift- ...Washington, DC is seeking a Data Center Operations / Desktop Engineer (Tier 2.5) to support data center operations and enterprise desktop environments.... ...for the Deskside team, handle Windows and macOS endpoints, and collaborate with Tier 3 engineers. #J-18808-Ljbffr ActioNetShift work
- DAG Tech in Chicago is seeking a Tier II IT Support Engineer to join our Engineering Operations team. You will provide front-line helpdesk support, handle configurations, hardware/network issues, and cloud service setup, while delivering high-quality service to end-users...Work at office
$200k - $250k
...Administrator (SA) (Levels II-III) BTS Software... ...Description Provides support for implementation, troubleshooting... ...Technology (IT) systems. Manages IT... ...devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem... ...bachelor’s degree. Level 3- Ten (10) years...Work experience placementLocal area- ...available network infrastructure supporting mission operations Serves as... ...degree and/or equivalency IAT II CE: Associate (Professional preferred... ...projects. Required Clearance Tier 3 background investigation About... ...in Rockville, MD with over 2 decades of experience providing...Full timeContract workFor contractorsWorldwide
- ...application process. IT Support Specialist Full Time... ...is seeking a Help Desk Technician for its Uptown Dallas... ...of the Daisy Bradford #3. Today, Petro-Hunt... ...access requests. Support onboarding and offboarding... ...Required Qualifications ~2+ years of Help Desk,...Full timeWork at officeRelocation
- DAG Tech in Boston, MA seeks a Tier II IT Support Engineer to join the Engineering Operations team. The role focuses on front-line support and... ...position with 40 hours per week, PTO including federal holidays, 2 weeks vacation, and 1 week personal. Opportunities for...Full time
- Link Solutions, Inc. in Orlando, FL is seeking a Senior Service Desk Support Specialist to join our government-focused IT team. This full-time role provides advanced Tier II/III support for mission-critical operations and requires active DoD Secret clearance. You will...Full timeRemote work
- ...provider of managed IT services, cybersecurity... ...us for responsive support, practical strategy,... ..., maintenance, onboarding, and project handoffs... ...as assigned. Level II/III engineers mentor... ...Qualifications Level II: 3+ years of... ...Opportunity to help shape FST 2.0 operating...Full timeWork at officeRemote work
- TekSynap Corporation is seeking a Tier II Desktop Support Technician to provide high-quality intermediate technical support for escalated Tier I issues. On-site and remote work will be required to support workstation, mobility, and network troubleshooting, including VIP...Remote work
- ...of Maine is hiring for a Service Desk specialist to provide tier 1 phone support to State employees and some public callers. This hybrid role... ...candidates will have strong customer service skills and basic IT knowledge, with the ability to document steps clearly and work...Remote jobWork at office
- ...alternative application process. IT Help Desk Technician I Full-Time, Hourly 3 Columbus Circle, New York, NY, US 2 days ago Requisition ID: 11... ...professional, and effective support for day-to-day technology... ...I also supports employee onboarding and offboarding, workstation...Hourly payFull timeFor contractorsLocal areaRemote workFlexible hours
$82.3k - $220k
...headquartered in Cambridge, MA. The 2,000+ employees of Draper... ...: Duties/Responsibilities Support and maintain IT infrastructure systems (e.g.... ...Escalate issues that extend beyond Tier II level of support as needed.... ...required Experience 3-5 years experienced in systems...Full timeLocal area
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