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IT Helpdesk Technician II - Tier 2/3 Support & Onboarding

ALT.com

OpenLoop is seeking an IT Helpdesk Technician II to join our team onsite at the Dallas location. You will provide Tier 2/3 support, onboard new employees, and manage key SaaS tools to keep daily IT operations running smoothly. You will administer Okta, Google Workspace, Zoom, Slack, Jira/Confluence, and Office365, while addressing networking issues and security standards. A strong customer-service mindset and knowledge of ITIL practices are essential. #J-18808-Ljbffr ALT.com

Vacancy posted 18 hours ago
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