Trainer

Compensation

$75,000.00 - $75,000.00 / Yearly

Hours Per Week

40

Number Of Positions

1

Job Description

Responsible for training Miele employees, dealers and independent service companies in the installation, operation and repair of Miele manufactured appliances. Adherence to Miele's core principles, professional appearance and conduct standards.

Your Responsibilities

Delivers excellence in training and content across a variety of modalities: instructor-led, online, and print.

Updates current training materials as needed.

Follows pre-determined teaching outlines on instructional methods such as individual education, group instruction, lectures, demonstrations, and workshops.

Partners with training management to identify specific opportunities and skills requiring employee improvement, including improved understanding of policies, procedures, regulations, technologies, and customer relations.

Utilizes teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials.

Executes testing and evaluation procedures to be used at completion of courses.

Conducts training sessions covering specified areas in appliance repair solutions, customer service, and other home-based customer products and solutions.

What we're looking for

High school diploma and relevant experience or an associate's degree

Knowledge of basic plumbing and electrical skills

Ability to read and interpret documents such as safety rules, schematics, operation, and maintenance manuals in English

Ability to multi-task

Successful pre-employment screening process, including background investigation

Ability to work professionally with colleagues and be a team player

Must be self-motivated, customer-oriented person with excellent communication skills

Ability to effectively interact with all levels of organizational staff

Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal, and written/oral communication skills

Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time critical environment

Travel, at approximately 20%, is often necessary in this role and will be a requirement of the position

MS Office (Word and PPT specifically with knowledge of Excel)

Physical Requirements

Ability to sit, squat, climb, kneel and crawl occasionally

Ability to walk and stand frequently

Ability to bend/twist neck and waist, occasionally

Ability to use hands repetitively and power/simple grasp occasionally

Ability for fine manipulation of hands as well as pushing, pulling, and reaching above and below shoulder level occasionally

Physical ability to lift, pull and push products that weigh more than 11+ pounds occasionally

Ability to carry items up to 5 feet occasionally

Working Conditions

Generally, works around equipment and machinery

May have exposure to dust, gas, fumes, or chemicals

On occasion, may use special visual or auditory protective equipment

The salary range for this position is $75,000 to $85,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.

Benefits

Comprehensive health, dental and vision insurance

Wellness discounts on medical premiums

100% covered life and long-term disability insurance

401k with company match

PTO + holidays

Discounted gym membership

Generous Employee Purchase Program

Wellness and volunteer programs

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

Apply here:

Place of Work

On-site

Requisition ID

R2834-4643