Lead Pharmacy Technician

Job Title: Lead Pharmacy TechnicianJob Description

We are seeking an experienced Lead Pharmacy Technician to oversee daily operations and provide leadership to our pharmacy technician team. The ideal candidate will excel in a fast-paced environment, ensuring efficient prescription processing and fulfillment while maintaining compliance with all regulatory standards.

Responsibilities

• Lead daily activities of pharmacy technicians across assigned work areas.

• Assign resources based on prescription volume, workload, staffing levels, and operational priorities.

• Conduct shift huddles to communicate goals, priorities, staffing plans, quality expectations, and safety updates.

• Monitor workflow throughout the day and adjust staffing assignments to maintain productivity and service levels.

• Provide coaching, training, and real-time support to pharmacy technicians.

• Serve as the primary escalation point for operational and workflow-related issues.

• Escalate clinical, quality, compliance, safety, and staffing concerns to pharmacy leadership as appropriate.

• Foster a culture of accountability, teamwork, professionalism, and patient-focused service.

• Support prescription intake, data entry, order processing, refill management, and prescription preparation within technician scope of practice.

• Prioritize urgent and time-sensitive prescriptions to ensure timely turnaround.

• Review work queues and coordinate prescription flow through verification, fulfillment, and shipping processes.

• Identify and resolve workflow issues in collaboration with pharmacists, customer service teams, and fulfillment personnel.

• Perform technician duties as needed to support production requirements and service commitments.

• Ensure compliance with federal and state pharmacy regulations, HIPAA requirements, company policies, and standard operating procedures.

• Reinforce documentation accuracy, patient confidentiality, and quality standards.

• Monitor technician work for completeness, accuracy, and compliance.

• Escalate quality events, dispensing concerns, medication errors, product complaints, and compliance issues.

• Support investigations, corrective actions, audits, inspections, and continuous improvement initiatives.

• Train and onboard new pharmacy technicians on systems, workflows, equipment, documentation practices, and department procedures.

• Provide ongoing coaching and performance feedback.

• Identify skill gaps and support technician development plans.

• Assist with competency assessments and employee evaluations.

• Cross-train team members to improve operational flexibility and department coverage.

• Monitor inventory levels of medications, supplies, packaging materials, and production-related resources.

• Coordinate with inventory and purchasing teams to prevent shortages and disruptions.

• Support inventory counts, reconciliations, expiration tracking, and controlled substance inventory processes.

• Ensure proper storage and handling of refrigerated, hazardous, controlled, and temperature-sensitive products.

• Identify workflow inefficiencies, bottlenecks, and process improvement opportunities.

• Recommend and implement operational improvements that enhance quality, efficiency, and service.

• Lead the implementation of new systems, procedures, products, and operational initiatives.

• Track and communicate key operational metrics and performance indicators.

Essential Skills

• High school diploma or GED.

• Active Pharmacy Technician registration/licensure in the state of employment.

• National certification through PTCB or ExCPT/NHA preferred or required based on state regulations.

• Minimum 3 years of pharmacy technician experience.

• Experience in high-volume retail, specialty, mail-order, hospital, compounding, or fulfillment pharmacy environments.

• Demonstrated leadership, training, coaching, or team coordination experience.

• Strong understanding of pharmacy operations, prescription processing, medication safety, and regulatory requirements.

• Excellent organizational skills and attention to detail.

• Ability to prioritize multiple tasks in a fast-paced environment.

• Strong verbal and written communication skills.

• Proficiency with pharmacy management systems and Microsoft Office applications.

Additional Skills & Qualifications

• 5+ years of pharmacy technician experience.

• Previous experience as a Lead Pharmacy Technician, Senior Pharmacy Technician, or Pharmacy Operations Lead.

• Specialty, mail-order, compounding, or fulfillment pharmacy experience.

• Sterile and/or non-sterile compounding experience.

• Experience supporting pharmacy audits, inspections, and quality management programs.

• Knowledge of USP , USP , and USP standards.

• Continuous improvement, Lean, or process optimization experience.

• Experience working in a high-growth pharmacy or healthcare operations environment.

Work Environment

The position requires working Monday to Friday, 4 pm - 12 am, in a dynamic and collaborative environment that values professionalism and patient-focused service.

Job Type & Location

This is a Contract to Hire position based out of Fairfield, OH.

Pay and Benefits

The pay range for this position is $27.00 - $32.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fairfield,OH.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.