CSAT & Customer Experience Program Manager
Ethereum Technologies LLC
Ethereum Technologies LLC is seeking a Program Manager to oversee customer projects and portfolios. Responsibilities include managing project plans, conducting reviews, and risk management. The ideal candidate has at least 7 years of experience in project management and a Bachelor’s degree in relevant fields. Strong communication and project monitoring skills are essential. The role allows for growth and engagement with diverse stakeholders. #J-18808-Ljbffr Ethereum Technologies LLC
- Program Manager with CSAT and customer experience Location: Bay Area, CA Duration: 15Months+ Extension Hourly Rate: Depending on Experience (DOE) Work Authorization: As a Program Manager , you will be responsible for owning and driving success of customer projects and...SuggestedHourly payPermanent employmentFull timeContract workWork at officeLocal area
- ...We are looking for a customer-obsessed, operationally... ...sharp Head of Customer Experience to lead and elevate... ...Support evaluation and management post‑purchase platforms... ...and own key CX metrics: CSAT, first response time,... ...and voice‑of ‑customer programs Who You Are A...Suggested
- The Michael's Companies is seeking a Part-time Customer Experience Manager in California. This role involves delivering a customer-centric shopping experience and managing front-end operations while leading a team to meet performance metrics. This position requires strong...SuggestedPart time
- ## Director of Customer Experience StrategyApplylocations: Irwindale Office Complextime type: Full timeposted on: Posted Yesterdayjob requisition... ...customer journey initiatives, establish customer feedback programs, and identify opportunities to elevate the Athens brand...SuggestedWork at officeLocal area
$18.75 - $23.6 per hour
## Part-time Customer Experience ManagerApplylocations: Granada Hills-18030 Chatsworth Sttime type... ...centric shopping experience by managing and delivering effective front-end operations... ...Procedures (SOPs) and Company programs to ensure compliance with applicable laws...SuggestedFull timePart timeLocal areaNight shiftEarly shift- ...continue to scale, we are looking for a Customer Success Operations Manager who will play a key role in... ...operations and ensuring a seamless employee experience across the organization. About The... ...KPIs, scorecards, and dashboards (CSAT, NPS, AHT, FCR, QA, conversion impact...Flexible hours
$94.78k - $153.88k
Collectors Universe, Inc. seeks a Customer Experience Leader to oversee all aspects of PCGS Customer Care Operations. The successful candidate... ...driving continuous improvement. Responsibilities include managing customer service functions, enhancing the collector experience...Flexible hours- ...organization is seeking an OTC Head of Sales to provide exceptional customer service, process transactions, and support team dynamics. The... ...and effective communication skills, enhancing customer experience and contributing to team success. This role is a pivotal part...
$28 - $32 per hour
...assisting guests with overnight requests. This role will act as manager on duty and be responsible for issues that arise overnight to... ...-economic, ethnic, and cultural backgrounds EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One...Hourly payFull timeWork at officeNight shiftWeekend workAfternoon shift- Careers In Travel | Destination Planners is seeking Hospitality Customer Service Representatives for hotel reservations in a remote capacity. In this role, you will assist clients in selecting and managing hotel stays while ensuring outstanding service. Ideal candidates...Remote job
- About the job Remote Guest Experience Specialist We are seeking a motivated and detail-oriented Remote Guest Experience Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while...Remote job
$21 - $23 per hour
...California, Missouri. The ideal candidate will provide exceptional guest experiences, host engaging wine tastings, and have a strong foundation in wine knowledge. This role requires great pride in customer service, flexible scheduling, and strong communication skills while...Full timeFlexible hours- ...relevant, and aligned with brand standards and guest experience goals. Collaboration and Customization Partner with the training team and department... ...guest feedback. Design targeted soft skills training programs that address specific performance gaps and enhance guest...Work at office
- ...a diploma or degree in hospitality, effective communication skills in English and Mandarin, and a minimum of 1-year supervisory experience. Responsibilities include providing excellent service, supervising staff, and ensuring guest satisfaction. The company values diversity...
$77k - $94k
The Guest Experience Manager will be responsible for leading, mentoring, inspiring, and maintaining... ...innovative and creative guest programs for improving visitor experience and loyalty... ..., and vintages to better assist customers in the selection of wine or wine-related...Work at officeAfternoon shift$19 - $21 per hour
Lasseter Family Winery is looking for an enthusiastic Assistant Hospitality Specialist to deliver exceptional experiences to guests. The role supports wine sales, guest education, and daily hospitality operations while promoting the winery's story and brand. Ideal candidates...Hourly pay- ...and ensuring a welcoming atmosphere. Applicants should possess strong hospitality skills and be available for flexible scheduling. A passion for health and customer service is essential to contribute positively to the Barry’s community. #J-18808-Ljbffr Barry’s BootcampFlexible hours
$19 - $21 per hour
Tasting Room Expo in California is seeking a passionate Assistant Hospitality Specialist to create an exceptional guest experience. The role focuses on delivering hospitality, supporting sales, and maintaining welcoming spaces within the winery. The ideal candidate will...Hourly payPart time- ...like to invite you to apply for a Guest Experience Manager role with Burke Williams. At Burke... ...mentoring and coaching Create training programs as necessary, design new ways to... ...ensure that the elevated Burke Williams customer service is delivered at every turn Key...Flexible hoursShift work
- ...Hospitality Specialist to provide exceptional customer service. Responsibilities include... ...desk operations, checking guests in/out, managing reservations, and processing payments. Ideal... ...have a high school diploma and prior experience in a customer service environment. This...
$21.5 per hour
Pursuit Collection is seeking a Seasonal Manager for Golden Skybridge Adventure Park in... ...Responsibilities include overseeing the Guest Experience team, ensuring operational efficiency,... ...are energetic leaders with strong customer service backgrounds. The position offers...Hourly paySeasonal work$20k
Ready to be a Titan? As a Customer Success Manager, Strategic Accounts, you’ll manage the long‑term... ...areas for improvement in the customer experience, both in our product and processes.... ...Demonstrated ability in learning new software programs and identifying opportunities to use...Minimum wageLocal areaFlexible hours- FMI Aerostructures is seeking a Customer Account Manager in California to maintain strong client relationships and ensure customer satisfaction... ...The role requires at least 3 years of account management experience and a Bachelor's degree in Business Administration. Key...
$104k - $183k
Genesys is looking for a Sr. Customer Success Manager to drive customer value realization across strategic accounts. You will orchestrate collaboration... ...significantly. The ideal candidate has over 6 years of experience in customer success management and a bachelor’s degree,...Remote jobFlexible hours- ...institutions deliver Intelligent Banking experiences. We unite digital banking, account... ...opportunities for growth—turning every customer interaction into a moment of clarity, confidence... ...team as a Strategic Marketplace Success Manager. This hybrid role is designed for...Remote work
- ...developed from the ground up to help farmers manage their crops with precision. We are... ...growers in the nation. The Role: As a Customer Success Manager (Spanish Speaking) at Orchard... ...make sure our customers have a stellar experience as we scale our technology across...Work from homeWeekend work
$80k - $135k
Marathon Health, LLC is seeking a Client Success Manager to develop partnerships with clients and leverage healthcare data for improved... ...business or healthcare administration, along with 5+ years of experience in healthcare operations. The role involves managing renewals,...Remote job- VentorTech LLC is looking for a Customer Success Manager to excel in a hybrid role based in California. You will develop strong client relationships, conduct software demonstrations, and ensure client success with Odoo’s solutions. The ideal candidate should have a Bachelor...
$70k - $90k
...flexibility, and personal growth. The Customer Success Team is helping... ...ensure a seamless customer experience Monitor customer health... ...: Account Executives Account Managers Customer Success Managers Key... ...holidays Employee Assistance Program: 3 X 1-hour telehealth calls...Immediate startRemote workFlexible hours$125k - $145k
...tools so they can be sure every customer record in their system is as... .... Senior Customer Success Manager Service Objects is expanding... ...execution, overseeing customer experience, developing scalable processes... ...customer service bonus programs that align team incentives with...Full timeContract workTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours
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