Accounts Receivable Clerk

Accounts Receivable Clerk is responsible for the day-to-day management of incoming payments and billing inquiries. The AR clerk will record transactions, update customer records, and ensure the timely collection of payments, serving as a fundamental part of the financial team.


Company Priorities:

1. Develop and Maintain a Strong Team


2. Gachina Customer Service Standards


3. Gachina Quality Standards

Primary Responsibilities:
• Monthly contract billing and Special billing management, including the management of client portals.
• Process customer payments, including cash, checks, and electronic payments.
• Maintain and amend the customer billing reconciliation sheet.
• Monitor accounts receivable aging and follow up on overdue payments.
• Perform accounting-related tasks as assigned!

Specific Responsibilities:
• Process monthly recurring contract invoices.
• Set up client portal accounts for invoice uploading.
• Set up ACH accounts.
• Process monthly refund checks.
• Schedule monthly Auto Direct Debits
• Attend month-end meetings with the contract administrator and branch managers.
• Assist in month-end closing activities related to accounts receivable.
• Maintain and update client records.
• Work with IT to report any billing issues with our systems.
• Maintain the AR, Accounting, Client's PO, and general email inboxes daily.
• Set up monthly collection meetings for updates and discuss action plans to collect outstanding accounts.
• Train Branch Administrators on the process of collections
• Resolve invoice disputes while maintaining customer relations.
• GL accounts reconciliation
• Run daily dunning notices.
• Reach out to existing clients to encourage electronic payments.
• Maintain and file the monthly deposits in their corresponding folders.
• Support Accounting team.

Skills Required:
• Computer experience: Proficient in Microsoft Office Excel, Word, and Outlook
• Ability to manage a large volume of transactions with accuracy.
• Verbal and written communications
• A degree in accounting or two years of experience is preferred.
• Internal and external Customer Interaction

o Professional demeanor and appearance

o Responsive, flexible, positive attitude, initiative, and collaborates with the team.

o Strong problem resolution, prioritize work, and exercise discretion.

o Productive with efficient use of workday and management of workload